Field Service Engineer

Rapid Resource Ltd.; Lancaster; Hybrid; GBP 1,000 - 40,000; Part time

Job summary

A leading engineering service provider in the UK is seeking a Field Service Engineer to support ATM maintenance. The role offers flexible pay at £16.10 per hour, with training for those lacking prior ATM experience. Engineers will need to manage their time effectively and may travel locally, ensuring high-quality customer service. Competitive pay structure and expenses covered, making it an ideal opportunity for skilled individuals.

Benefits

Flexible pay model

Full training provided

Supportive team environment

Qualifications

• Strong background in field service engineering.
• Ability to manage time and priorities effectively.
• Willingness to travel locally.

Responsibilities

• Support ATM First Line Maintenance (FLM) activity.
• Perform installations, de-installations, and repairs on ATMs.
• Provide user training or guidance post-installation.

Skills

Electromechanical engineering

Networking knowledge

Installation and commissioning of ATMs

Diagnostic and fault-finding skills

Customer service

Communication skills

Ability to work independently

Tools

Hand tools

Diagnostic software

Job description

Field Service Engineer

Rapid Resource Limited – Lancaster, Lancashire, LA1.

Salary: £39,277 per year (estimated) or £16.10 per hour on a flexible, pay‑per‑hour basis. Contract.

We are excited to offer an opportunity for skilled engineers to join us on a flexible pay‑per‑hour basis, supporting ATM First Line Maintenance (FLM) activity.

What we're looking for

• Passing a Pre‑Employment Screening Level 4 is essential.
• Previous ATM experience is desirable but not required – full training will be provided.
• Flexibility to work within our operational window of Monday to Sunday, 08:00‑22:00.
• Availability for 8.5‑9 hour shifts (including a 30‑minute unpaid break), 5 days over 7.
• You must have your own vehicle and a full UK driving licence.
• Own an Android smartphone.
• Supply your own hand tools.

Skills and Experience Required

• Strong background in electromechanical or IT field service engineering.
• Ability to work with networked devices, routers, and cabling.
• Competence in the installation, de‑installation, and commissioning of ATMs or similar equipment.
• Excellent diagnostic and fault‑finding skills, with the ability to resolve issues quickly under pressure.
• Knowledge of basic PC hardware, software loading, and configuration.
• Comfortable using hand tools, testing equipment, and diagnostic software.
• Strong customer service and communication skills, representing the company professionally on‑site.
• Ability to work independently, managing time and priorities effectively.
• Willingness to travel locally within your allocated region.

Desirable Skills

• Prior experience with ATM installation, servicing, or first‑line maintenance.
• Familiarity with ATM manufacturer NCR is an advantage.
• Experience working in a regulated industry (financial services, security, or telecommunications).
• Ability to deliver basic user training or guidance to clients after installation.

What we offer

• A flexible pay‑per‑hour model.
• Full training for candidates without prior ATM experience.
• A chance to be part of a supportive and professional engineering team.

Rate of Pay

£16.10 per hour. Rate to engineer if no calls/low hours: £50.

Pay is calculated as follows:

• If the engineer works, the pay would be £16.10 per hour and those hours are offset against the £50 until exceeded.
• Mileage is paid after the first 50 miles: 50‑100 miles @ 22p per mile; 100+ miles @ 45p per mile.
• Additional £10 paid for every job carried out during the shift.
• Parking charge is refundable.
• Hotels will be provided if the shift location requires. £20 subsistence for overnight stay.