Field Service Engineer

Interaction Recruitment; High Wycombe; Remote; GBP 35,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Mobile Service Engineer based in High Wycombe. In this role, you will diagnose and repair agricultural machinery, ensuring efficient operation. The successful candidate will possess proven experience in this field and have excellent communication skills. Competitive salary and various benefits offered including company van and ongoing training.

Benefits

Up to 26 days of holiday

Company van for work travel

Sick pay

Ongoing training and development

Qualifications

• Proven experience in garden, groundcare, or agricultural machinery.
• Strong problem-solving abilities to diagnose issues.
• Excellent communication for customer interactions.

Responsibilities

• Diagnose, repair, and maintain agricultural machinery.
• Perform scheduled servicing and preventative maintenance.
• Engage directly with customers to provide solutions.
• Maintain accurate records of services performed.
• Ensure adherence to safety procedures.

Skills

Experience with agricultural machinery

Problem-solving skills

Excellent communication skills

Customer service mindset

Self-motivated

Team-oriented

Job description

Job Role and Location

Mobile Service Engineer (Horticultural/Agricultural) based in High Wycombe, Buckinghamshire. Remote applicants from surrounding counties are welcome.

Salary and Hours

£35,000-£40,000 per annum. Monday-Friday, 08:00-16:30 / 17:00. No weekends.

Job Type and Overtime

Full time, Permanent. Overtime available at 1.5x.

Client Overview

Interaction Technical partners with a well-established, market-leading firm. The client has been established for over 60 years, known for quality and innovation in agricultural and groundcare machinery. This role ensures machinery is well-maintained and continuously improved.

Package

• Up to 26 days of holiday + bank holidays + an extra well-being day
• Company van for work travel
• Bereavement leave
• Free parking
• On-site parking
• Sick pay
• Ongoing training and development opportunities
• Work with premium brands in a forward-thinking dealership
• Be part of a respected, family-run business that truly values its team

Key Responsibilities

• Diagnose, repair, and maintain machinery: Utilize your technical expertise to troubleshoot and fix issues with Agriculture and groundcare equipment, ensuring they operate efficiently.
• Equipment includes: Mowers, Tractors, Strimmers, Carts, Combines, Sprayers, Hand Tools (Chainsaws)
• Perform scheduled servicing and preventative maintenance: Conduct regular maintenance checks to prevent breakdowns and extend the lifespan of machinery.
• Engage directly with customers: Communicate effectively with customers to understand their needs, provide solutions, and deliver high-quality service.
• Maintain accurate records: Keep detailed logs of all repairs, services, and parts used to ensure transparency and accountability.
• Ensure adherence to industry standards and safety procedures: Follow all relevant guidelines and protocols to maintain a safe working environment.
• Assist the Branch Service Manager: Support the manager in achieving operational goals and maintaining service excellence.

Essential Qualifications and Skills

• Proven experience: Demonstrated experience working with garden, groundcare, agricultural, or related machinery, showcasing your ability to handle various technical challenges.
• Strong problem-solving abilities: Exceptional diagnostic skills to identify and resolve issues efficiently.
• Excellent communication skills: Ability to interact with customers and team members effectively, ensuring clear and concise information exchange.
• Customer service mindset: A commitment to providing outstanding service and building strong customer relationships.
• Self-motivated and team-oriented: Ability to work independently while also collaborating effectively within a team environment.
• Valid UK driving licence: Required for travel to customer sites and other work-related locations.

About Interaction Recruitment

Interaction Recruitment has specialist consultants across various industries in the UK, including Finance & IT, Technical & Engineering, Industrial, Commercial, and Hospitality. We offer both temporary and permanent support. For more information about this position or to discuss other opportunities, contact Michael ON 07531 650350 or email [e-mail].

Thank you

Thank you for taking the time, we hope to speak in the near future.

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