Field Service Engineer

TurnerFox Recruitment; Hempstalls; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security systems integrator is seeking an experienced Field Service Engineer to deliver advanced security solutions. The role involves maintenance, fault-finding, and servicing of security systems across various regions. You will ensure the safety and security of clients' sites while enjoying opportunities for career progression and a competitive salary package, which includes a company vehicle and comprehensive training.

Benefits

Company vehicle

Paid travel time

Comprehensive training

25 days holiday plus bank holidays

Qualifications

• Proven experience as a Field Service Engineer, Security Systems Engineer, or CCTV Engineer.
• Strong technical knowledge of CCTV and Access Control systems.
• Ability to diagnose and repair faults on-site.

Responsibilities

• Carry out preventative maintenance and reactive service calls.
• Diagnose and repair faults across security systems.
• Provide technical support for security systems.

Skills

Proven experience as a Field Service Engineer

Strong technical knowledge of CCTV systems

Understanding of Networking and IP configuration

Ability to diagnose and repair electronic security faults

Excellent communication and customer-facing skills

Job description

Field Service Engineer - CCTV, Access Control & Security Systems

Location: Stoke on Trent

Employment Type: Full-Time, Permanent

Travel: Regional travel with occasional overnight stays required

Salary: Negotiable dependent on experience

About the Role

An excellent opportunity has arisen for an experienced Field Service Engineer to join a leading security systems integrator delivering advanced electronic security solutions across the UK. This is a field-based position covering Stoke, Leeds, and Manchester, working on a wide range of CCTV, Access Control, Perimeter Detection, and Integrated Security Systems for commercial, public sector, and critical infrastructure clients. You'll be responsible for maintenance, fault-finding, servicing, and reactive repairs on large-scale, high-end integrated systems, ensuring our clients' sites remain secure, compliant, and operational. This role offers a varied workload, exposure to the latest security technologies, and opportunities for training and career progression within a growing engineering team.

Key Responsibilities

• Carry out preventative maintenance (PPM) and reactive service calls on CCTV, Access Control, Intruder, and Security Systems.
• Diagnose and repair faults across analogue, IP, and network-based security systems.
• Service and maintain equipment including DVRs, NVRs, network switches, and control room systems.
• Provide technical support for perimeter intrusion detection, gates, and barrier systems.
• Complete service reports, update job management systems, and maintain accurate documentation.
• Deliver an excellent standard of customer service and communication at all times.
• Participate in the on-call rota and work flexibly, including occasional nights away.
• Ensure all work is completed safely and in accordance with relevant standards and procedures.

Skills & Experience Required

Essential

• Proven experience as a Field Service Engineer, Security Systems Engineer, or CCTV Engineer.
• Strong technical knowledge of CCTV systems (analogue and IP), Access Control systems (multi-site and site mustering), and Intruder Alarm Systems.
• Understanding of Networking and IP configuration.
• Ability to diagnose and repair electronic security faults on-site.
• Full UK driving licence.
• Excellent communication, organisation, and customer-facing skills.

Benefits

• Competitive salary (dependent on experience).
• Company vehicle, laptop, mobile phone, and uniform provided.
• Paid travel time and overtime opportunities.
• Comprehensive training on advanced integrated systems.
• Clear progression path within a growing security engineering team.
• 25 days holiday plus bank holidays.

Interested? Call TurnerFox Recruitment or email your CV.

Keywords

Field Service Engineer, Security Engineer, CCTV Engineer, Access Control Engineer, Security Systems Technician, Service & Maintenance Engineer, IP CCTV, Network Security, Electronic Security, Perimeter Detection, Intruder Alarm Engineer, Fire & Security Engineer, Field Technician, Integrated Systems Engineer, Security Maintenance Engineer, Service Engineer North West