Field Service Engineer

Syntech Recruitment Ltd; Hemel Hempstead; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading engineering firm is seeking a Field Service Engineer in the Hemel Hempstead area. This role involves installing and maintaining physical security equipment. The ideal candidate must have strong mechanical skills, and electrical knowledge is a plus. The job includes responsibilities like conducting repairs, fault-finding, and ensuring excellent customer service. Competitive compensation includes a basic salary plus overtime. Candidates should be physically fit, willing to travel, and possess a clean UK driving license.

Benefits

Company van provided

22 days holiday

Overtime pay

Qualifications

• Strong mechanical skillset with hands-on background.
• Electrical knowledge advantageous (e.g. 18th Edition).
• Able to pass a safety-critical medical.

Responsibilities

• Install, service and repair physical security equipment.
• Attend breakdowns and perform fault-finding.
• Complete electronic job sheets using a device.

Skills

Mechanical skills

Electrical knowledge

Customer service

Job description

Field Service Engineer - Gates, Barriers & Security Systems

Location: North London (ideally based within 20 miles of Hemel Hempstead)

Salary: £35,000 basic + uncapped overtime + on-call allowance (OTE £45,000-£50,000+)

Training provided | Career growth | Hands‑on, varied field work

We’re working with a leading engineering firm that designs, installs, and maintains physical security systems across the UK. They’re looking for a Field Service Engineer to join their growing team, supporting both installation and ongoing maintenance.

This role is ideal for someone with a solid mechanical and electrical background who is happy working outdoors, occasionally in challenging environments (e.g. drilling, working in pits, getting dirty). Plenty of weekend work and overtime is available, and full product training will be provided.

Package and Benefits

• £35,000 base salary
• Overtime at 1.3x after 40 hours on weekdays
• Uncapped overtime and weekend work available
• On‑call rota with generous allowances
• 22 days holiday + bank holidays (rising to 25 after 2 years)
• Company van (business use only), tools, PPE, mobile phone and uniform provided

Field Services Engineer Responsibilities

• Install, service and repair physical security equipment such as gates, barriers, blockers and turnstiles
• Attend breakdowns and perform fault‑finding and diagnostics
• Take part in a 1‑in‑5 (moving to 1‑in‑6) on‑call rota, with an average of 3 callouts per week
• Complete electronic job sheets using a tablet or smartphone
• Deliver excellent customer service on site and communicate clearly with clients
• Travel across the South East and occasionally further afield, including overnight stays where required

Field Service Engineer Requirements

• Based in North London - ideally within a 20-mile radius of Hemel Hempstead
• Strong mechanical skillset – hands‑on background is essential
• Electrical knowledge is an advantage (e.g. 18th Edition, 3‑phase, or 24v DC/AC systems)
• Full UK driving licence (preferably clean)
• Physically fit and comfortable with manual work, outdoor environments, and confined spaces
• Willing to travel, stay away overnight when required, and work weekends when required
• Able to pass a safety‑critical medical and face‑fit test (clean‑shaven required for P3 mask)
• Must be British‑born (due to site clearance requirements)
• Must have no criminal convictions (security clearance required)

Interested? Press APPLY today