Field Service Engineer

Compenij; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading provider in infection control is seeking a Field Based Service Engineer for the South Region. The ideal candidate has over 2 years of relevant experience, including electrical and mechanical fault-finding skills. This role includes providing service across customer sites, installing equipment, and maintaining customer relationships. Benefits include a company van, medical insurance, and 25 days of annual leave.

Benefits

Company van with private use option

Overtime and on-call allowances

Life assurance (4x base salary)

Meal and drink allowances

25 days annual leave plus public/bank holidays

Private medical insurance

Pension scheme

Qualifications

• Proven field-based technical support experience ideally 2+ years.
• HTM 2010 and HTM 2030 qualifications are desirable.

Responsibilities

• Provide flexible field service across customer sites within the UK.
• Install and commission capital equipment including washer disinfectors.
• Carry out service, preventative maintenance, and breakdown support.
• Build and maintain strong relationships with customers.

Skills

Field-based technical support experience

Electrical and mechanical fault-finding skills

Plumbing installation and repair experience

Excellent interpersonal and communication skills

Ability to work independently

Education

Technical qualifications (National Certificate, City & Guilds)

Job description

Job Title

Field Based Service Engineer

Location

South Region (Field-Based)

Hours

40 hours per week plus participation in on‑call rota (approx 1 in 8 weeks)

Type

Full‑time | Permanent

About Our Client And Role

Our client is a leading provider of infection control solutions delivering innovative technology and outstanding service across the healthcare and care sectors. With over 30 years of expertise they support organisations in maintaining the highest hygiene standards to protect patients, residents and staff from the risks of infection. Their product range includes medical pulp macerators, bedpan washer disinfectors and related equipment.

They are currently expanding their Field Service Team and are seeking a skilled Field Based Service Engineer to deliver exceptional service across their client base and international operations. The ideal candidate will have experience working with motors, pumps, plumbing, electrical systems and electronic control systems with strong fault‑finding skills in electro‑mechanical devices. Confidence in working within the healthcare and care sectors particularly with waste‑related products is highly desirable.

Key Responsibilities

• Provide flexible field service across customer sites within the UK reacting to business requirements on short notice
• Install and commission a range of capital equipment including washer disinfectors, macerators and stainless‑steel fixtures
• Carry out service, preventative maintenance, validation and breakdown support in line with relevant EN/HTM standards
• Build and maintain strong relationships with customers
• Identify commercial opportunities and provide accurate feedback via electronic task management systems
• Work as part of a service team and liaise with Regional Service Manager and Lead Service Engineer on progress updates
• Operate safely and considerately minimising disruption to customers
• Participate fully in ISO compliance and other operational processesPerform any other reasonable duties required to support the team and business

Skills & Experience

• Proven field‑based technical support experience (ideally 2+ years)
• Electrical and mechanical fault‑finding skills
• Plumbing installation and repair experience
• Technical qualifications (e.g. National Certificate, City & Guilds or equivalent)
• HTM 2010 and HTM 2030 qualifications are desirable
• Excellent interpersonal and communication skills
• Ability to work independently, prioritise tasks and manage competing pressures

Benefits

• Company van with private use option
• Overtime and on‑call allowances
• Company‑provided tools, uniform and full PPE
• Life assurance (4x base salary)
• Meal and drink allowances
• 25 days annual leave (increasing with service) plus public/bank holidays
• Private medical insurance
• Birthday and Christmas vouchers
• Pension scheme
• Employee assistance programme

Apply Today

If you are a motivated Field Based Service Engineer looking for a rewarding role with career development opportunities apply today to join a leading provider in the infection control sector