Field Service Engineer

Still Sverige Ab; Cowfold; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Company van and fuel card

Laptop and phone provided

6-week induction

Discount scheme

PPE provided

Job summary

Linde Material Handling is seeking a Field Service Engineer to cover the M5 corridor, including Exeter, Taunton, Wellington, Bridgewater and Highbridge areas. You will diagnose, repair and maintain a range of material handling equipment, from pallet trucks to automated solutions, while building strong customer relationships.

Ideal candidates will have forklift technician experience or mechanical engineering background, a full UK driving licence, and comfort using IT systems for record-keeping

Qualifications

• NVQ level 3 or equivalent qualification (not essential).
• Comfort using IT equipment to record and place orders.
• Hold a full UK driving licence.
• Capable of working autonomously and in a team.

Responsibilities

• Diagnose and resolve technical issues to keep equipment running at peak efficiency.
• Perform preventative maintenance on forklifts and material handling equipment.
• Travel to customer locations for service and support.
• Build strong relationships with customers and provide exceptional support.
• Work both autonomously and as part of a team to meet service targets.

Skills

Vehicle technician experience

Mechanical engineer background

Teamwork

Autonomy

Education

NVQ Level 3 (or equivalent)

Tools

IT systems familiarity

Job description

Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in the M5 corridor (covering the Exeter, Taunton, Wellington, Bridgewater and Highbridge areas).

Are you ready to take the next step in your career as a Field Service Engineer?

Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team.

As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You'll immerse yourself in a diverse array of tasks, expertly navigating our extensive lineup of products-from agile pallet trucks to robust counterbalance trucks, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions.

Join us and become part of a team that values employee engagement, strives for excellence, and prioritises customer satisfaction.

We offer:

• A competitive salary scale dependent on your experience.
• The option of a 40-hour or 45-hour working week, Monday to Friday, shift premium and OT is available for those that want it.
• 25 days annual leave + statutory bank holidays
• Additional days holiday based on long service milestones.
• Company pension scheme - 6% employer contribution; minimum 4% employee contribution
• Discount scheme, with access to deals from some of the UK's largest brands.
• "Recommend a friend scheme" - if you enjoy your role, recommend someone else and get rewarded!
• Eligibility to join the Employee Incentive Schemes
• Receive a 6-week Induction which offers world class training to enable you in your role.
• Long term training development plans, some of the best in the industry.
• Full Forklift Driver Licence
• Opportunity for growth through technical grading process
• Opportunity for the right candidates to undertake extended learning (Degree level)
• We support our engineers with local and national technical support.
• Laptop and phone provided.
• All specialist tooling provided, and tool replacement policy provided by the company (Wear and Tear)
• Ensuring you are safe and look the part, all PPE supplied company cleaned specialist work wear.

In addition, Field Service Engineer's package includes:

• Paid travel "Door to Door"
• Customer base close to home with average travel just 30 minutes
• Company van and fuel card.
• Van washing through fuel card account
• Occasional on-call support, paid in addition to your salary.

Tasks and Qualifications:

Your role will be both hands-on and problem-solving-oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You'll also be the guardian of preventative maintenance, conducting essential check-ups that keep our fleet running smoothly.

Traveling to various customer locations, you'll bring your expertise to service Linde forklifts and other state-of-the-art material handling equipment, forging strong relationships, and delivering exceptional support. Prepare to be on the move, tackling challenges head-on and becoming an integral part of our customers' operation.

We are interested in candidates with experience as vehicle technicians or mechanical engineers, particularly those who have worked as forklift technicians, plant fitters, plant technicians, or vehicle technicians. Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable, but not sure if you have what we want, why not talk to us.

• Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.
• We use the latest technology to keep accurate records and place orders, therefore being comfortable using IT equipment is essential.
• You will need to hold a full UK driving licence.
• As a Linde engineer you will need to be comfortable working autonomously and within a team.

Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know.