Field Service Engineer

West Riding Recruitment; Bristol; On-site; GBP 25,000; Full time

Job summary

A leading medical equipment supplier is seeking a Field Service Engineer based in Bristol. The role involves maintaining equipment as per quality procedures and liaising with clients and managers. Although experience is beneficial, comprehensive training will be offered. The position also provides a company vehicle and a salary of £25,000 per annum along with flexible working hours. This is an exciting opportunity for someone looking to develop their skills in a supportive environment.

Benefits

Company vehicle

Flexible hours

Qualifications

• Experience in field service engineering is an advantage.
• Ability to work flexibly as per the role's nature.

Responsibilities

• Perform maintenance duties in line with quality processes.
• Provide feedback on the engineers stock holding levels.
• Liaise with the Senior Service Engineer on issues.

Job description

Field Service Engineer is required for a leading and established supplier of medical equipment. The Field Service Engineer will be based within the Bristol area to support the Senior Service Engineer in providing the interface with clients and Regional Account Managers to facilitate post sale maintenance requirements for Patient Trolley Systems and Operating Theatre based devices. Experience is an advantage although full and comprehensive training will be given. Salary offered £25,000 per annum benefits including company vehicle. Hours of work are flexible as befits the nature of the role.

Key Responsibilities

• Perform maintenance related duties in line with quality processes
• Ensure all maintenance objectives, set by the Directors via the General Manager are facilitated
• Develop a good working knowledge of the company’s product base to achieve a high level of customer service
• Maintain competent understanding of company’s products, their functions and alternatives
• Carry out field maintenance activities to appointment in line with the quality processes
• Complete all administrative duties accurately and efficiently and ensure they are returned in a timely manner.
• Maintain, and provide feedback on, the engineers stock holding levels and capabilities
• Provide a 1st line sales role to clients during on-site client visits
• Regularly liaise with the Senior Service Engineer on service engineer related issues to help monitor departmental performance
• Ensuring efficient time management by following the delegation of daily / weekly / monthly duties issued by the Senior Service Engineer or Maintenance Co-ordinator to meet the requirements of the quality processes
• Reporting feedback to the Senior Service Engineer for the Monthly product review training
• Reporting feedback to the Technical Co-ordinator for the Quality Meeting.

The Field Service Engineer is responsible for carrying out maintenance on equipment, as prescribed by the company, and in line with its quality procedures. They are also responsible for monitoring and providing feedback on the company’s products on-going performance for vigilance purposes and acting as a ‘first line’ to client’s future sales requirements.