Field Service Engineer

Astute People; Birmingham; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading power protection solutions provider is seeking a Field Service Engineer to cover Central England. The role offers a competitive salary up to £45,000, overtime, a hybrid company vehicle, private healthcare, and pension. Responsibilities include maintaining batteries and power distribution equipment, diagnosing faults, and providing technical recommendations. Must have prior experience in related sectors and a relevant electrical engineering qualification. Join a company that values integrity and customer satisfaction.

Benefits

Fully expensed company car or van

Private pension scheme with generous contribution

Private healthcare scheme

Performance-linked discretionary bonus

23 days' holiday + bank holidays

Full training on latest UPS technology

Qualifications

• Must have previous field service experience in UPS or related sectors.
• Should possess a Level 3/4 qualification in Electrical Engineering.
• Strong technical knowledge and problem-solving skills required.

Responsibilities

• Start up, maintain and carry out emergency repairs on Batteries and Power distribution equipment.
• Diagnose and repair faults using clients' technical drawings.
• Provide technical recommendations to clients and colleagues.
• Produce and follow site-specific risk assessments.
• Ensure continuous communication with the service direction team.

Skills

Field service experience in UPS, switchgear, IPS, SCADA

Strong technical knowledge in electrical engineering

Customer-focused communication skills

Problem-solving skills

Full, clean UK driving licence

Education

Qualified Electrician / Electrical Engineer (Level 3 / 4 or above - HNC, HND, NVQ preferred)

Tools

Electrical measuring equipment

Job description

Astute's Power team is partnering with a leading power protection solutions provider, known for its commitment to technical excellence and professional development, to recruit a Field Service Engineer to cover Central England.

This strategically important Field Service Engineer role comes with a competitive salary of up £45,000, overtime, company vehicle, private healthcare, pension, and excellent holiday entitlement.

If you're a Field Service Engineer looking to work for an organisation that puts integrity, customer satisfaction, and people at the forefront of everything it does, then submit your CV to apply today.

Responsibilities and duties of the Senior UPS Field Service Engineer role

Reporting to the Technical Manager, you will :

• Start up, maintain, and carry out emergency repairs on Batteries, Power distribution equipment, and Site monitoring systems.
• Diagnose and repair faults using clients' technical drawings when necessary.
• Provide technical recommendations to clients and colleagues.
• Produce and follow site-specific risk assessments and method statements.
• Ensure continuous communication with the service direction team.
• Accurately complete all company and customer paperwork and administration.
• Work independently and manage your own schedule and workload.

Professional qualifications

• Previous field service experience in UPS, switchgear, IPS, SCADA, or related power / electrical sectors.
• Qualified Electrician / Electrical Engineer (Level 3 / 4 or above - HNC, HND, NVQ preferred).
• Strong technical knowledge and problem-solving skills in electrical / electronic engineering.
• Competence with electrical measuring equipment and tools.
• Full, clean UK driving licence.

Personal skills

• Highly customer-focused, with strong communication skills.
• Commercially aware and able to recognise opportunities.
• Willing to travel and stay away from home (typically one week per month).
• Honest, reliable, and able to work with integrity.
• A strong team player who shares knowledge and supports colleagues.

Salary and benefits of the Field Service Engineer role

• Competitive base salary + overtime.
• Fully expensed hybrid company car or van.
• Private pension scheme with generous company contribution.
• Private healthcare scheme.
• Discretionary bonus (linked to performance).
• 23 days' holiday + bank holidays + Christmas shutdown.
• Full training on the latest UPS technology.
• On-call and working-away allowances.
• Company laptop and mobile phone.

INDPOW

We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation.

Astute is also committed to the government's Disability Confident Employer initiative.