Field Service Engineer

Panda; Birmingham; On-site; GBP 32,000 - 44,000; Full time

Job summary

Panda is seeking a Field Service Engineer to maintain our fleet of 600+ recycling and waste-handling machines across the UK, mostly within a three-hour radius of your home. You will install, service and repair compactors, balers and related equipment, travelling to customer sites as needed to minimize downtime and ensure safety and availability.

You’ll work with the Equipment team to diagnose faults, perform preventive maintenance, and train customer staff on safe operation while keeping

Qualifications

• Experience servicing or repairing waste-handling equipment or machinery within a related industry.
• Strong mechanical, electrical and hydraulic fault-finding skills.
• The ability to read and understand electrical and hydraulic circuit diagrams.
• Experience using electrical and hydraulic testing equipment.
• Knowledge of single-phase and three-phase electrical systems.
• The ability to carry out minor welding repairs.
• A good understanding of relevant safety standards and safe working practices.
• The confidence to work independently with minimal supervision.
• Strong organisational and administrative skills.
• A professional approach to customer service and communication.
• The ability to manage priorities and take ownership of problems through to resolution.
• A City & Guilds qualification in electrical or mechanical engineering, or a similar relevant qualification, would be beneficial.

Responsibilities

• Complete planned preventive maintenance on recycling and waste-handling equipment.
• Inspect, test and diagnose mechanical, electrical and hydraulic faults.
• Repair or replace defective parts using appropriate hand and power tools.
• Install and repair electrical wiring, electronic components and hydraulic systems.
• Reassemble and test equipment to confirm it is safe and operating correctly.
• Assist with machinery installations, including three-phase electrical connections.
• Provide repair estimates and technical updates where required.
• Complete service reports, inspection records and supporting photographic evidence.
• Train customer employees in the safe operation of equipment.
• Provide customers with technical advice and support safe operating procedures.
• Take ownership of engineering issues and work to minimise equipment downtime.
• Plan your workload effectively to maximise productivity and customer service.
• Work closely with the Equipment Operations Manager and technical support team.
• Follow customer site rules and maintain high health and safety standards at all times.

Skills

Mechanical fault-finding

Electrical fault-finding

Hydraulic fault-finding

Reading circuit diagrams

Independent working

Health and safety awareness

Customer service

Organizational skills

Education

City & Guilds in electrical or mechanical engineering

Tools

Electrical testing equipment

Hydraulic testing tools

Hand and power tools

Job description

Field Service Engineer

Locations: Birmingham

Reporting to: Equipment Operations Manager

Department: Equipment

About the Role

We are looking for a Field Service Engineer to help maintain Panda’s fleet of more than 600 items of recycling and waste-handling equipment located at customer sites across the UK. Working primarily within a three-hour radius of your home, you will install, service and repair compactors, balers and other specialist equipment, ensuring it remains safe, efficient and available for our customers. Some UK-wide travel will also be required when needed.

What You’ll Be Doing

• Complete planned preventive maintenance on recycling and waste-handling equipment


• Inspect, test and diagnose mechanical, electrical and hydraulic faults


• Repair or replace defective parts using appropriate hand and power tools


• Install and repair electrical wiring, electronic components and hydraulic systems


• Reassemble and test equipment to confirm it is safe and operating correctly


• Assist with machinery installations, including three-phase electrical connections


• Provide repair estimates and technical updates where required


• Complete service reports, inspection records and supporting photographic evidence


• Train customer employees in the safe operation of equipment


• Provide customers with technical advice and support safe operating procedures


• Take ownership of engineering issues and work to minimise equipment downtime


• Plan your workload effectively to maximise productivity and customer service


• Work closely with the Equipment Operations Manager and technical support team


• Follow customer site rules and maintain high health and safety standards at all times

About You

• Experience servicing or repairing waste-handling equipment or machinery within a related industry


• Strong mechanical, electrical and hydraulic fault-finding skills


• The ability to read and understand electrical and hydraulic circuit diagrams


• Experience using electrical and hydraulic testing equipment


• Knowledge of single-phase and three-phase electrical systems


• The ability to carry out minor welding repairs


• A good understanding of relevant safety standards and safe working practices


• The confidence to work independently with minimal supervision


• Strong organisational and administrative skills


• A professional approach to customer service and communication


• The ability to manage priorities and take ownership of problems through to resolution


• A City & Guilds qualification in electrical or mechanical engineering, or a similar relevant qualification, would be beneficial.

This Field Service Engineer role would suit an experienced service engineer from an electrical, mechanical, hydraulic, plant or industrial equipment background who enjoys working independently and delivering a reliable service to customers.

We are Panda. We value waste.

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)