Field Service Engineer

-; Birmingham; Remote; GBP 57,000 - 77,000; Full time

Job summary

A leading technology company is seeking a Field Engineer based remotely in Birmingham, AL. In this role, you will support the installation and operation of distributed control systems. Candidates must hold a relevant bachelor's degree and have 2+ years of DCS/PLC Controls experience, along with the ability to travel up to 80%. This company values employee well-being and offers a range of benefits including flexible time off.

Benefits

Flexible benefits plans

Medical, dental, and vision coverage

401(k) and tuition reimbursement

Paid parental leave and vacation

Qualifications

• Ability to communicate effectively with internal and external customers.
• Understanding of basic networking and computer assembly.
• Willingness to travel extensively (70-80%) including weekends.

Responsibilities

• Provide on-site instruction and support for customer personnel.
• Direct installation of control systems and sub-systems.
• Cultivate relationships with project teams and contractors.

Skills

Troubleshooting

Problem-solving

Decision-making

Planning

Education

Bachelor's degree in engineering or computer science

2+ years of related DCS/PLC Controls experience

Tools

Ovation Distributed Control System (DCS)

Job description

If you are a Field Engineer looking for growth and professional development, we have a great opportunity for you! Based remotely in Birmingham, AL, you will be on a team of customer support engineers who analyze, and address problems associated with the installation, start-up, and operation of sophisticated distributed control systems and sub-systems at customer locations.

At Emerson, we help customers in the world's most crucial industries tackle the challenges of modern life. Be a part of a team that drives innovation that makes the world healthier, safer, smarter, and more sustainable. The Power & Water Solutions business focuses on upgrading existing power plant systems with industry leading automation controls and instrumentation to promote sustainability and longevity of our North American power grid.

In this Role, Your Responsibilities Will Be:

• Perform a variety of related functions, such as on-side instruction of customer personnel, writing and modifying maintenance procedures, quality control tests and/or product evaluation, provide complete and timely reports on all activities with an emphasis on defining problems encountered.
• Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
• Cultivate relationships with internal project teams, customer project teams, and contractors.
• Apply troubleshooting, problem-solving, decision-making, and planning skills.

Who You Are:

You understand the importance and interdependence of internal customer relationships. Show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing opportunities and acquiring data from multiple and diverse sources when solving problems.

For This Role, You Will Need:

• Bachelor's degree in engineering, computer science or a similar technical curriculum, or relevant field engineer experience in lieu of education.
• 2+ years of related DCS/PLC Controls experience.
• Understanding basic networking and computer assembly/troubleshooting experience.
• Willingness and ability to travel up to 70-80% to meet business needs. This includes some weekends and overnight stays of 1-3 weeks at a time. The travel requirement will mostly be seasonal, more during the spring and fall outage season.
• Ability to adhere to Emerson's vehicle policy and possess a valid US driver's license.
• Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications that Set You Apart:

• 5+ years of experience as above
• Experience with Ovation Distributed Control System (DCS) highly preferred
• Experience in the power and water/wastewater treatment industries

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives. We invest in your career development and inclusive culture through mentorship, training, and leadership opportunities.

We prioritize employee well-being with flexible benefits plans, medical insurance, dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and flexible time off plans including paid parental leave, vacation and holiday leave.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of discrimination or harassment.

No calls or agencies please.