Field Service Engineer

AJM Healthcare; Barking; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare services provider in Barking is seeking an enthusiastic Field Service Engineer to maintain wheelchairs for NHS users. The ideal candidate will have experience in maintenance and exhibit empathy and resilience when faced with challenges. Responsibilities include delivering, collecting, and repairing wheelchairs, along with ensuring compliance with safety and infection control processes. A valid UK driving license is required for this role.

Benefits

25 days annual leave plus bank holidays

Employee Assistance Programme

Pension Scheme

Company sick pay provision

Qualifications

• Experience in maintenance or mechanical roles.
• Valid UK manual driving license with no more than 6 points.

Responsibilities

• Install, repair, and maintain wheelchairs in patient's homes.
• Process paperwork accurately.
• Ensure vehicle maintenance and compliance with safety regulations.

Skills

Maintenance skills

Customer service

Empathy

Resilience

Driving license

Job description

Overview

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

Role

Role: Field Service Engineer

Benefits

Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

What We Are Looking For

We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.

Key Responsibilities

• Be responsible for the delivery, collection, installation and repairing of wheelchairs in patients homes and other various locations across the local region.
• Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
• Appropriate and accurate processing of all paperwork.
• Ensuring vehicle maintenance, including safety checks.
• Follow correct PPE regulations and compliance with infection control processes.
• Participating in the on-call rota (with an enhanced allowance during this period).

To be considered for this role, you must hold a valid UK manual driving license that has no more than 6 points for insurance purposes.

For an informal discussion about this role, please contact the HR Department. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 31st October 2025

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.

Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA1164

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