Field Service Engineer

Neos Recruitment Ltd; Aberdeen City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is searching for a Mobile Heavy Plant Engineer based in Aberdeen. The role involves servicing and repairing earthmoving machinery at customer sites or depots, while maintaining safety standards and quality service. Candidates should have completed an apprenticeship to NVQ level 3, possess good communication skills, and be able to work efficiently under pressure. The position offers a competitive salary, secure work environment, and opportunities for personal development.

Benefits

Competitive salary

Secure work environment

Training and personal development

Qualifications

• Proven experience in a related role or industry.
• Ability to work effectively under pressure.
• Demonstrated uses of IT relevant to the role.

Responsibilities

• Carry out servicing, inspection and repair of earthmoving machinery.
• Diagnose specific fault issues.
• Maintain a healthy and safe working environment.
• Develop relationships with customers.

Skills

Good communication

Flexibility

Computer literacy

Education

Recognised apprenticeship to NVQ level 3 or equivalent

Job description

Mobile Heavy Plant Engineer - Aberdeen

A vacancy has arisen based in Aberdeen for a Field Service Engineer.

Responsibilities

• Carry out servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.


• Diagnose specific fault issues and action appropriately.


• Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.


• Ensure all service information is read, understood and filed.


• Correctly file all service manuals and that they are consistently updated.


• Undertake all work strictly in compliance with manufacturer guidelines and recommendations.


• Escalates the appropriate action in relation to broken or damaged company equipment.


• Develops an effective working relationship with the support team at the depot and can support others where required.


• Maintains a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.


• Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.


• Develops outstanding rapport and relationships with all customers.


• Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.


• Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.

Requirements

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.


• Able to demonstrate previous experience in a similar role and / or industry.


• Good communicator at all levels with a flexible approach to work.


• Computer literate and able to demonstrate uses of IT relevant to role.


• Able to demonstrate ability to work effectively in a pressurised environment.

Our Offer

• The opportunity to work with the industry-leading manufacturer.


• Secure and progressive work environment.


• Competitive salary and benefits.


• Training and personal development.