Field Service Coffee Engineer

Midas; Basingstoke; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Company van

Laptop

Mobile

Pension

Job summary

Midas is seeking a Field Service Coffee Engineer to service, install and repair coffee equipment across a broad client base in Reading, Basingstoke, Southampton, and surrounding areas. The role offers a good work-life balance with 37.5 hours per week, Monday to Friday 8:00 to 16:30, with occasional weekends.

You will be the face of the company, ensuring high service standards and KPI-driven performance while managing stock levels of parts and coordinating preventative maintenance.

Qualifications

• Experience in the coffee industry preferred.
• Strong communication skills and professionalism.
• Willingness to work across multiple sites and occasional weekends.

Responsibilities

• Install, repair and maintain coffee equipment across client sites.
• Perform planned maintenance and respond to machine breakdowns.
• Control stock levels of parts to ensure all jobs meet KPIs.

Job description

Field Service Coffee Engineer

Location: Reading, Basingstoke, Southampton, High Wycombe, Winchester, Slough, Salisbury, West London

Salary: £34,270 per annum

Benefits: Company van plus laptop, mobile, pension

Hours: 37.5 hours per week (Monday Friday 8am 4.30pm)

Occasional weekends as and when required

The Company

We are a leading multinational coffee machine specialist, providing a comprehensive range of coffee machines to the OOH, HoReCa, and vending markets.

Our machines are used by over 10,000 customers in over 140 countries worldwide, this has enabled us to establish a global revenue in excess of £304 million as the field service coffee engineer you will be working with some of those 10,000 customers.

The Role

As a Field Service Engineer for our client, you will be responsible for install, repair, and maintain coffee equipment across their broad portfolio of clients.

If you like no days the same, this coffee engineer role will be for you. Working on planned maintenance as well as unexpected machine breakdowns and malfunction. You will be expected to control stock levels of parts, so all jobs are completed against KPIs.

The Person

As a field service engineer you would have ideally worked in the coffee industry, particularly with table top machines. Engineers from a vending, commercial kitchen background will also be considered.

If you like no days the same, this coffee engineer role will be for you. Working on planned maintenance as well as unexpected machine breakdowns and malfunction. You will be expected to control stock levels of parts, so all jobs are completed against KPIs.

You will be representing the company at all times, you will be the face of the company and personality and attitude is key to this role, as is professionalism and strong communication skills.