Field Sales Executive

Ernst & Young; Birmingham; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading financial services provider is seeking a passionate part-time Sales Executive in Birmingham to deliver exceptional customer experiences. This role includes guiding buyers through their home-buying journey, managing sales targets, and maintaining communication with key stakeholders. The ideal candidate will have experience in property sales or a similar customer-facing role, possess exceptional communication skills, and be motivated to succeed. Opportunities for training and development are provided.

Qualifications

• Experience in new homes sales, property sales, or a similar customer-facing environment.
• Professional, personable, and well-presented.
• Able to work independently as well as part of a team.

Responsibilities

• Meet sales targets and support regional sales goals.
• Welcome and qualify customers, understanding their needs.
• Record and maintain customer details in internal systems.

Skills

Customer service focus

Strong communication skills

Organised and motivated

Job description

Role Overview

We are looking for a part‑time Sales Executive who is passionate about delivering an exceptional customer experience. This role involves guiding prospective buyers through every stage of their home‑buying journey while working to sales targets and managing the associated administrative processes. You will liaise with purchasers, potential buyers, estate agents and other key stakeholders to ensure a smooth and positive experience from first enquiry to completion.

Our homes cater to a wide range of customers, including first‑time buyers, families, downsizers and investors. Because of this, every interaction counts – and we’re seeking someone who takes pride in providing consistent, high‑quality service. Training, coaching and ongoing development will be available to help you succeed and grow within the role.

About the Field Sales Representative Role

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

Key Responsibilities

Sales & Customer Experience

• Meet sales targets and support the delivery of regional sales goals.
• Welcome and qualify customers, understanding their needs and helping match them with the right home.
• Handle negotiations professionally and confidently.
• Maintain regular communication with clients, solicitors, estate agents, and other involved parties.
• Follow up with customers to support them throughout their journey.

Administration & Market Awareness

• Record and maintain customer details, enquiries, and reservations within internal systems.
• Prepare and distribute required documentation accurately and within deadlines.
• Conduct local market research and help monitor competitor activity.
• Keep customer databases organised and up to date.

Ideal Candidate Profile

• Experience in new homes sales, property sales, or a similar customer‑facing environment.
• Naturally focused on delivering excellent customer service.
• Professional, personable, and well‑presented.
• Strong communication skills, both written and verbal.
• Motivated, organised, and able to work independently as well as part of a team.