Field Operations Lead - Transit Tech (UK)

Via Transportation Inc; West Midlands; On-site; GBP 35,000 - 40,000; Full time

Job summary

A global mobility company is seeking a Field Manager to oversee daily operations across the West Midlands. You will manage operations using technology, ensuring an outstanding customer experience while driving continuous improvement. The ideal candidate has leadership experience, is data-driven, and holds a valid UK driving licence. A comprehensive benefits package is offered, along with a salary range of £35,000–£40,000 based on experience.

Benefits

Generous paid parental leave

Health scheme through AXA

Salary exchange benefit for childcare fees

Qualifications

• Proven track record of motivating and developing teams.
• Experience in operational settings with shift-based staff.
• Calm under pressure and adaptable.

Responsibilities

• Ensure operational excellence and outstanding customer experience.
• Manage day-to-day operations in person.
• Respond promptly to driver feedback and customer inquiries.

Skills

Leadership

Operational excellence

Data-driven decision making

Effective communication

Education

Valid UK driving licence (Category B)

Certificate of Professional Competence (CPC)

Job description

A global mobility company is seeking a Field Manager to oversee daily operations across the West Midlands. You will manage operations using technology, ensuring an outstanding customer experience while driving continuous improvement. The ideal candidate has leadership experience, is data-driven, and holds a valid UK driving licence. A comprehensive benefits package is offered, along with a salary range of £35,000–£40,000 based on experience.