Field Officer: TV Licence Compliance (Home-based + Car)

Capita plc; Manchester; Hybrid; GBP 32,000; Full time

Job summary

A leading service provider in Manchester seeks a Television Licence Field Officer to conduct door-to-door visits and help customers understand TV licence regulations. You will need a full UK driving licence and strong communication skills. The role offers a competitive salary of £31,650 along with benefits such as a company car or car allowance, holiday leave, and various employee benefits to enhance job satisfaction. This is an active role supporting community engagement.

Benefits

Company car or £3,700 car allowance

23 days holiday (rising to 29)

Paid volunteering day

Company matched pension and life assurance

Access to salary before payday

Qualifications

• Strong interpersonal and communication skills.
• Excellent standard of both verbal and written English.
• Previous experience in customer service, retail, or sales valued.

Responsibilities

• Conduct door to door visits for TV licence verification.
• Record visit details accurately.
• Explain benefits of licence payment schemes.

Skills

Strong interpersonal skills

Excellent verbal and written English

Physical mobility

Education

Full UK Driving Licence

Job description

A leading service provider in Manchester seeks a Television Licence Field Officer to conduct door-to-door visits and help customers understand TV licence regulations. You will need a full UK driving licence and strong communication skills. The role offers a competitive salary of £31,650 along with benefits such as a company car or car allowance, holiday leave, and various employee benefits to enhance job satisfaction. This is an active role supporting community engagement.