Field Officer - Electronic Monitoring

Serco Group Plc; Ilford; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading public service provider is seeking individuals in Ilford to install tagging equipment and build relationships with clients, ensuring their safety and supporting reintegration into the community. Candidates should possess a valid UK driver's license and communication skills. The role offers a competitive salary, benefits, and various shifts throughout the year.

Benefits

Base Salary of £26,031 per annum

Company car (includes personal use)

Location allowance of £3,500

Pension (matched up to 6%)

20 days annual leave plus Bank Holidays

Continuous training & development opportunities

Employee Assistance Programme

Health and Dental Plans

Discounts on various services and attractions

Qualifications

• Current valid UK driver’s licence is essential.
• Reasonably fit to perform the job duties.
• Ability to communicate effectively in writing and verbally.

Responsibilities

• Install tagging equipment during on-site visits.
• Build relationships and rapport with individuals.
• Promote safety and contribute to reducing pressure on the prison system.

Skills

Good written and verbal communication skills

Reasonably fit

Tools

UK driver’s licence

Job description

Overview

On a day-to-day basis, you'll head off to visit individuals in their homes to install tagging equipment. You'll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you'll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you'll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.

Responsibilities

Install tagging equipment during on-site visits, build relationships and rapport with individuals, promote safety, and contribute to reducing pressure on the prison system.

Qualifications

• Current valid UK driver’s licence • Reasonably fit • Good written and verbal communication skills

Additional Information

All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).

About Serco

At Serco, we are a team of 50,000 people delivering essential public services worldwide in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks).

Compensation & Benefits

• Base Salary of £26,031 per annum
• Company car (includes personal use)
• Location allowance of £3,500 (subject to home location postcode)
• Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years of service) plus Bank Holidays
• Continuous training & development opportunities
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more
• Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
• A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion

Shift Details

We are operational all year round, and due to the nature of the work we do, you will work a range of shifts covering day times, weekends, and bank holidays. Your contractual working week is an average of 37.5 hours per week. The rota is rolling, including weekends, with evening shifts ranging from 5 pm to 1 am. Flexibility is key to the role as there may be occasions when you are required to start earlier or finish later, however, we operate a rota basis (provided approx. 10 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.