Field IT Operations Engineer – Public Safety Support

Essex & Kent Police; Chelmsford; On-site; GBP 30,000 - 36,000; Full time

Job summary

A regional police force in Chelmsford is seeking a Field Operations Engineer to support officers and staff across Essex. This role involves a mix of fieldwork and office-based tasks, offering exposure to a variety of technologies, particularly focused on Windows 10 and 11 systems. Key skills include effective communication, technical support in IT environments, and the ability to work independently. The position is full-time and permanent, with a starting salary of £30,879. Applications are encouraged from diverse candidates.

Qualifications

• Experience in an IT operations environment preferred.
• Valid UK driving licence essential.
• Ability to learn technical skills quickly.

Responsibilities

• Support officers with IT tools across Essex Police sites.
• Join the drop-in repair center at Essex Force HQ.
• Travel extensively to police stations.

Skills

Effective communication skills

Knowledge of desktop and laptop hardware

Understanding of ITIL principles

Working knowledge of Microsoft Windows 10 and 11

Ability to work in a fast-paced environment

Tools

Microsoft Office

AV equipment

SharePoint

Office 365

Job description

A regional police force in Chelmsford is seeking a Field Operations Engineer to support officers and staff across Essex. This role involves a mix of fieldwork and office-based tasks, offering exposure to a variety of technologies, particularly focused on Windows 10 and 11 systems. Key skills include effective communication, technical support in IT environments, and the ability to work independently. The position is full-time and permanent, with a starting salary of £30,879. Applications are encouraged from diverse candidates.