Field Engineering Scheduler & Delivery Optimizer

Mitie Group plc.; Wythenshawe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A facilities management company in the United Kingdom is looking for a creative Scheduler to manage job deliveries for a dedicated engineering team. The ideal candidate should have experience in service delivery and possess strong IT skills. Responsibilities include overseeing job allocations, resource management to ensure first time fixes, and handling incomplete tasks. This role involves working under pressure in a busy environment.

Qualifications

• Experience in service delivery or contact centre.
• Creative approach to problem analysis and resolution.
• Strong IT skills.

Responsibilities

• Manage the delivery of jobs allocated to the Helpdesk.
• Ensure correct resources are deployed to achieve first time fixes.
• Follow up on incomplete jobs and reallocate as necessary.

Skills

Problem-solving skills

IT skills

Ability to work under pressure

Job description

A facilities management company in the United Kingdom is looking for a creative Scheduler to manage job deliveries for a dedicated engineering team. The ideal candidate should have experience in service delivery and possess strong IT skills. Responsibilities include overseeing job allocations, resource management to ensure first time fixes, and handling incomplete tasks. This role involves working under pressure in a busy environment.