Field Engineer Apprenticeship

Virgin Media; East Midlands; On-site; GBP 26,000 - 29,000; Full time

Job summary

A telecommunications company is seeking a Field Technician Apprentice to gain industry-recognized qualifications while earning a competitive salary. The role involves installing, servicing, and upgrading fibre-optic broadband, TV, and telephone products. Successful candidates will benefit from comprehensive training, a Regional Bonus Scheme, and a path to a permanent contract upon completion.

Benefits

25 days holiday (increasing to 28 days after 5 years)

Bupa health-care coverage

Up to 26 weeks paid maternity & adoption leave

Generous paternity and neonatal leave options

Regional Bonus Scheme

Responsibilities

• Run and install cables across multiple sites.
• Adjust signal levels and make connections.
• Configure and test advanced broadband and TV equipment.
• Work at heights to install or update equipment on poles.
• Carry out risk assessments and follow method statements.
• Interpret network plans to locate plant or installation points.
• Fault-find and troubleshoot telecom network issues.
• Use personal protective equipment and follow safety procedures.
• Communicate effectively with customers and team members.

Skills

Full UK driving licence

Strong communication skills

Attention to detail

Problem-solving ability

Physical fitness

Job description

Overview

Field Technician Apprentice – join Virgin Media O2 and gain industry‑recognised qualifications while earning a competitive salary. You’ll start at £26,500 a year with the potential to rise to £29,000 post‑completion, and you’ll be eligible for a Regional Bonus Scheme. The apprenticeship is fully funded, with 20% of your working hours dedicated to on‑the‑job learning with a training provider.

Role

As a Field Technician Apprentice you install, service and upgrade our fibre‑optic broadband, TV, and telephone products at customer sites. You’ll work in a variety of settings – from indoor network cabinets to outdoor poles – while applying the latest technology and safety practices.

Responsibilities

• Run and install cables across multiple sites.
• Adjust signal levels and make connections.
• Configure and test advanced broadband and TV equipment.
• Work at heights to install or update equipment on poles.
• Carry out risk assessments and follow method statements.
• Interpret network plans to locate plant or installation points.
• Fault‑find and troubleshoot telecom network issues.
• Use personal protective equipment and follow safety procedures.
• Communicate effectively with customers and team members.

Qualifications & Skills

• Full UK driving licence – used to travel to customer sites.
• Strong communication and customer‑service skills.
• Attention to detail and problem‑solving ability.
• Physical fitness and comfort working in changing weather conditions.

Training & Progression

Approximately 37.5 hours per week on a rolling shift pattern (8.00–20.00). After successful completion you will transition to a 4‑day‑out‑of‑7 working week.

Benefits

• 25 days holiday (increasing to 28 days after 5 years).
• Bupa health‑care coverage.
• Up to 26 weeks paid maternity & adoption leave.
• Generous paternity and neonatal leave options.
• Regional Bonus Scheme and potential permanent contract on completion.

Start Date & Duration

Start: 8 April 2026. Programme lasts 1 year and 1 month.