Field Engineer Apprentice

Virgin Media Ltd; Stratford-upon-Avon; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading telecommunications provider is seeking a Field Technician Apprentice to install and fix products in customers' homes while earning £26,500 and gaining a recognized qualification. Candidates should be tech-savvy and possess a full driving license. This hands-on role includes opportunities to work with cutting-edge technology and provides various benefits, including a flexible benefits package and healthcare options.

Benefits

25 days holiday

Private Bupa healthcare

Regional Bonus Scheme

Qualifications

• Full UK driving licence that entitles you to drive our vans.
• Comfortable with tasks involving elevated heights.
• Proximity to designated areas to minimise travel.

Responsibilities

• Installing and fixing phone, TV and broadband products.
• Adjusting signal levels and connections.
• Configuring advanced equipment.

Skills

Tech-savvy

Problem-solving

Job description

Embrace the tech revolution

Our Field Engineers are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and businesses while offering professional advice.

Grow your potential as a Field Technician Apprentice and join us in connecting communities through our technology, earning £26,500 whilst doing it and gaining an industry recognised qualification. Got a full driver's licence that allows you to drive one of our vans? Perfect! You'll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters.

You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer! Make things happen. As a Field Technician Apprentice, you'll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services.

By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:

• Adjusting signal levels and connections
• Configuring advanced equipment
• Working at heights to install and update equipment on poles
• Working outdoors in all weather conditions – be comfortable with physical, hands‑on work in changing environments.

With inclusivity at the heart of everything we do, we’re 100% committed to having a workforce that represents every part of our society. We welcome candidates from all backgrounds.

Requirements

• Full UK driving licence that entitles you to drive our vans.
• Comfortable with tasks involving elevated heights.
• Close proximity to designated areas to minimise travel.

Beyond these, we seek tech‑savvy individuals who relish problem‑solving and embody our brand values. This role is very hands‑on – you should be comfortable handling practical work.

Benefits

Prime apprenticeship: pursue a Level 2 Telecoms Field Operative apprenticeship while earning a salary of £26,500, rising to £29,000 upon completion. After a qualifying period, you'll enter a Regional Bonus Scheme.

Other benefits include:

• 25 days holiday, increasing to 28 days after 5 years, plus your birthday off
• Flexible benefits package – matching up to 10% of your pension contribution, holiday buying and selling, and discounts on shopping, travel and more
• Private Bupa healthcare – up to 26 weeks paid maternity & adoption leave, plus generous paternity and neonatal leave
• And plenty more to support you inside and outside of work.

Next Steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.

Once you've submitted an application, the next steps may include an online test, a telephone interview, a coaching call and an assessment centre.

When you apply, you may be asked about any adjustments you might need to support the recruitment process – let us know.

Applications will be reviewed, and interviews conducted throughout the duration of this advert. We may bring the closing date forward.

We encourage all interested applicants to apply as soon as possible. If offered a job, it will be conditional on passing background checks. All roles require a criminal record check and some require a financial probity check. Your recruiter can provide more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

Things move pretty fast around here. New tech, new products, new ideas – and new opportunities for talented people like you.