Field Engineer Apprentice

Virgin Media Ltd; Sheffield; On-site; GBP 26,000 - 29,000; Full time

Job summary

A major telecommunications provider in Sheffield seeks a Field Technician Apprentice to install and repair broadband, TV, and phone products. Earning £26,500, you'll gain qualifications while working on advanced technology in various environments. Ideal candidates have a driving license and enjoy problem-solving. This role also includes numerous benefits such as flexible holiday, private healthcare, and opportunities for bonuses.

Benefits

25 days holiday plus your birthday off

Flexible benefits package

Private Bupa healthcare

Qualifications

• Must have a full UK driving licence for van operations.
• Comfortable handling physical work and elevated heights.
• Tech-savvy with problem-solving skills.

Responsibilities

• Install and fix broadband, TV and phone products.
• Adjust signal levels and configure advanced equipment.
• Work outdoors in various weather conditions.

Skills

Tech-savvy

Problem-solving

Job description

Location

Sheffield

Job Family

Job Type

Full Time

Posted Date

17-Nov-2025

Embrace the tech revolution

Our Field Engineers are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and businesses while offering professional advice.

Grow your potential as a Field Technician Apprentice and join us in connecting communities through our technology, earning £26,500 whilst doing it and gaining an industry recognised qualification. Got a full driver's licence that allows you to drive one of our vans? Perfect! You'll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters.

You'll also help expand our business by encouraging referrals earn a £50 bonus for every new customer! Make things happen As a Field Technician Apprentice, you'll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services.

By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:

• Adjusting signal levels and connections
• Configuring our advanced equipment
• Working at heights to install and update equipment on poles
• Working outdoors in all weather conditions - make sure you're comfortable with physical, hands‑on work in changing environments.

Inclusivity Statement

With inclusivity at the heart of everything we do, we're 100% committed to having a workforce that represents every part of our society, so we're keen to hear from candidates of all backgrounds and circumstances. We believe an inclusive, diverse culture makes for a better business and a brighter world. The only barrier to applying would be if you didn't have the right to work in the UK or hold the correct driving licence.

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you'll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we'll support you from day one.

Who we are

The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do. With inclusivity at our hearts, we're 100% committed to having a workforce that represents every part of our society, so we're keen to hear from candidates of all backgrounds and circumstances.

The only barrier to applying would be if you didn't have the right to work in the UK and were unable to obtain it without our support.

The must haves

In order to be considered, you must have the following experience;

• You must have a full UK driving licence that entitles you to drive our vans and feel comfortable with tasks involving elevated heights.
• Your wellbeing is our priority, so living in close proximity to your designated areas is required to minimise travel.

Beyond these requirements, our apprenticeship opportunities are available to tech-savvy individuals who relish problem-solving and embody our brand values.

The other stuff we are looking for

We'd also love you to bring;

• Our apprenticeship opportunities are available to tech-savvy individuals who relish problem-solving and embody our brand values. This role can be very hands-on so, you should be comfortable and able to handle practical work.

What's in it for you

This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.

Pursue a level 2 Telecoms Field Operative apprenticeship while earning salary of £26,500, rising to £29,000 upon completion. After a qualifying period, we'll also enter you into a Regional Bonus Scheme. We've also got some amazing benefits, including:

• 25 days holiday, increasing to 28 days after 5 years, plus your birthday off
• Flexible benefits package including matching up to 10% of your pension contribution, holiday buying and selling, and discounts on shopping, travel and more
• Private Bupa healthcare – Up to 26 weeks' paid maternity & adoption leave, plus generous paternity and neonatal leave,
• And plenty more to support you inside and outside of work.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.

Once you've submitted an application the next steps of the process, if successful, are likely to include an online test, a telephone interview, a coaching call and an assessment centre.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward.

We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

Things move pretty fast around here. New tech, new products, new ideas - and new opportunities for talented people like you.

So, create a tailored job alert and we'll let you know as soon as your dream role's ready for you.