Field Engineer

Genesis Technology Services; North East; Remote; GBP 35,000 - 55,000; Full time

Job summary

A nationwide telecommunications service provider is seeking a Telecommunications Field Engineer to manage various technical installations and troubleshooting across the UK. The ideal candidate will have extensive knowledge of telecom systems and tools, a strong team orientation, and the flexibility to work throughout the country. A valid UK driving license and relevant certifications are crucial for this role.

Qualifications

• Must have UK work experience.
• Full UK driving licence required.
• Own car/van, laptop, test phone, and tools essential.

Responsibilities

• Attend sites as scheduled with correct equipment.
• Install, commission, and integrate transmission equipment.
• Complete documentation including HOPs and Completion Certificates.

Skills

UK Mobile Network Operator environment knowledge

Multi-technology networks maintenance

Troubleshooting on Ericsson and/or Nokia systems

Collaboration with 3rd parties

Education

Background in Telecommunications or a related field

Tools

Test equipment

PC or laptop

Job description

Telecommunications Field Engineer

Reports to: Project Manager (PM), Assistant Project Manager (APM), Senior Delivery Manager (SDM)

Location: UK-wide (travel required)

Type: Contract

Key Objectives / Deliverables

The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK. You will work on multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders.

Operational Experience

Essential

• Proven experience working within a UK Mobile Network Operator environment.
• Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone).
• 2+ years of commissioning and integration experience (within the last 5 years) on Ericsson and/or Nokia systems.
• 6+ months of troubleshooting or technical investigation experience (within the last 2 years) on Ericsson and/or Nokia.
• Skilled across 2G, 3G, 4G, and 5G radio technologies, including transmission networks.
• Strong collaboration with 3rd parties, customers, and site providers to ensure successful task completion.
• Accurate completion of all Hand Over Packs (HOPs) and site completion documentation within agreed SLAs.

Responsibilities

• Attend sites as scheduled, fully prepared with correct equipment and materials.
• Work independently or as part of a small team.
• Starlink installation, decommissioning, and maintenance
• Transmission migration activities
• CSG/Router installation
• Fibre installation and routing
• Rack installation and deployment
• Installation, commissioning, and integration of transmission equipment
• Router and pre-aggregates installation
• Patching and labelling
• Joint site visits and fault finding
• Site surveys and migrations
• AC/DC electrical installation
• BTS, BSC, and Core installation and optimisation
• Rigging, router switch installation/swapping
• Ericsson installations
• VMO2 transmission enablement, DC and space enablement
• Complete all required documentation, including HOPs, Completion Certificates, Surveys, Health & Safety (H&S), and CDM records.
• Adhere to all operational and safety procedures at all times.
• Collect and manage required data and tools for task completion.
• Perform installation, commissioning, configuration, integration, call testing, troubleshooting, and resolution activities.
• Ensure all assigned PPE, test equipment, and tools are maintained, functional, and calibrated.

Person Specification

Essential

• Must have UK work experience.
• Full UK driving licence.
• Own car/van, laptop, test phone, and tools.
• Strong team player, capable of working independently.
• Excellent attention to detail and problem-solving ability.
• Positive, can-do attitude with flexibility to work nationwide.
• Willingness to work outside normal hours when required.

Academic & Technical Background

Essential

• Background in Telecommunications or a closely related field.
• Valid Health & Safety certifications for street works and rooftop access, including:

• TEL003 Certification (or willingness to obtain within 2 weeks of joining)
• Emergency First Aid
• RF Awareness
• Manual Handling
• Asbestos Awareness
• Rooftop Access (Fixed Ladder)
• NRSWA Streetworks Certification

Desirable

• BTEC ONC/OND (or equivalent) in a relevant technical subject.
• DC and Electrical Awareness certification.