Field Engineer

Genesis Technology Services Limited; Newcastle upon Tyne; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A telecommunications services company seeks a Telecommunications Field Engineer to deliver installation and maintenance across the UK. Key responsibilities include equipment installation, troubleshooting, and compliance with safety procedures. Candidates need a strong telecom background, UK work experience, and a full UK driving licence.

Qualifications

• Full UK driving licence required.
• Must have UK work experience.
• Knowledge of 2G, 3G, 4G, and 5G technologies.

Responsibilities

• Attend sites fully prepared with correct equipment.
• Work independently or as part of a small team.
• Perform site surveys and migrations.
• Ensure completion of all required documentation.
• Adhere to operational and safety procedures.

Skills

Telecom installation

Troubleshooting

Team collaboration

Attention to detail

Problem-solving

Education

Background in Telecommunications or a related field

BTEC ONC/OND (or equivalent)

Tools

Telecom test equipment

Laptops

Test phones

Job description

Telecommunications Field Engineer

Reports to: Project Manager (PM), Assistant Project Manager (APM), Senior Delivery Manager (SDM)

Location: UK-wide (travel required)

Type: Contract

Key Objectives / Deliverables

The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK. You will work on multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders.

Essential: Operational Experience

• Proven experience working within a UK Mobile Network Operator environment.
• Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone).
• 2+ years of commissioning and integration experience (within the last 5 years) on Ericsson and/or Nokia systems.
• 6+ months of troubleshooting or technical investigation experience (within the last 2 years) on Ericsson and/or Nokia.
• Skilled across 2G, 3G, 4G, and 5G radio technologies, including transmission networks.
• Strong collaboration with 3rd parties, customers, and site providers to ensure successful task completion.
• Accurate completion of all Hand Over Packs (HOPs) and site completion documentation within agreed SLAs.

Responsibilities

• Attend sites as scheduled, fully prepared with correct equipment and materials.
• Work independently or as part of a small team.
• Starlink installation, decommissioning, and maintenance.
• Transmission migration activities.
• CSG/Router installation.
• Fibre installation and routing.
• Rack installation and deployment.
• Installation, commissioning, and integration of transmission equipment.
• Router and pre-aggregates installation.
• Patching and labelling.
• Joint site visits and fault finding.
• Site surveys and migrations.
• AC/DC electrical installation.
• BTS, BSC, and Core installation and optimisation.
• Rigging, router switch installation/swapping.
• Ericsson installations.
• VMO2 transmission enablement, DC and space enablement.
• Complete all required documentation, including HOPs, Completion Certificates, Surveys, Health & Safety (H&S), and CDM records.
• Adhere to all operational and safety procedures at all times.
• Collect and manage required data and tools for task completion.
• Perform installation, commissioning, configuration, integration, call testing, troubleshooting, and resolution activities.
• Ensure all assigned PPE, test equipment, and tools are maintained, functional, and calibrated.

Person Specification – Essential

• Must have UK work experience.
• Full UK driving licence.
• Own car/van, laptop, test phone, and tools.
• Strong team player, capable of working independently.
• Excellent attention to detail and problem‑solving ability.
• Positive, can‑do attitude with flexibility to work nationwide.
• Willingness to work outside normal hours when required.

Academic & Technical Background – Essential

• Background in Telecommunications or a closely related field.
• Valid Health & Safety certifications for street works and rooftop access, including:
  • TEL003 Certification (or willingness to obtain within 2 weeks of joining)
  • Emergency First Aid
  • RF Awareness
  • Manual Handling
  • Asbestos Awareness
  • Rooftop Access (Fixed Ladder)
  • NRSWA Streetworks Certification

Academic & Technical Background – Desirable

• BTEC ONC/OND (or equivalent) in a relevant technical subject.
• DC and Electrical Awareness certification.