Field Engineer

Claritas Solutions Ltd; Bristol, Bournemouth; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established IT service provider is seeking a hands-on Field Engineer passionate about technology and problem-solving. This role involves installing and maintaining EPOS systems, ensuring optimal functionality for major clients in the Quick Service Restaurant industry. You will work in a dynamic environment, tackling diverse challenges across the UK while receiving comprehensive training and support. Join a forward-thinking company that prioritizes innovation and employee growth, and be part of a team dedicated to delivering exceptional service in the retail and hospitality sectors. If you're ready to make a significant impact, this opportunity is for you!

Benefits

Company Van

Fuel Card

Company Tools

Expense Card (Velos)

Screwfix Card

25 Days Holiday + Bank Holidays

Qualifications

• Experience with EPOS hardware and data cabling is essential.
• CSCS/ECS certification preferred for safety on site.

Responsibilities

• Install and maintain EPOS hardware and kiosks for clients.
• Perform data cabling and ensure connectivity at various sites.

Skills

Problem-Solving

Technical Experience with EPOS Systems

Data Cabling (Cat5, Cat6)

Flexibility to Travel

Education

CSCS/ECS Certification

Tools

Power Tools (Grinders, Impact Drivers, SDS Drills)

EPOS Hardware

Job description

Are you a hands-on Field Engineer with a passion for technology and a knack for problem-solving?

Our client is looking for a Field Engineer with EPOS experience to join their team. As a long-established IT Service Provider, our client delivers top-notch deployment and support services to the Quick Service Restaurant (QSR) industry. Recently, they have strengthened their capabilities through a merger with a global tech company revolutionising the QSR, Hospitality, and Retail sectors.

What you’ll be doing

Field Maintenance/Installation: You'll be the go-to expert for installing and maintaining EPOS hardware and kiosks. EPOS, or Electronic Point of Sale systems, are the backbone of retail and restaurant operations, enabling seamless transactions, inventory management, and customer engagement. This includes touch-screen terminals, card readers, receipt printers, and barcode scanners. Your role will involve ensuring these systems are installed correctly and functioning optimally, helping some of the biggest names in the industry, such as BK, KFC, McDonald’s, Itsu, and Taco Bell, to operate smoothly.

• Data Cabling: Get your hands dirty with 1st and 2nd fix data cabling, ensuring reliable connectivity and functionality at every site.
• Software Skills: Apply your basic software knowledge to troubleshoot and resolve issues on-site, ensuring minimal disruption to the client’s customers.
• Power Tools: Confidently operate tools like grinders, impact drivers, and SDS drills to get the job done efficiently and safely.
• Working Environment: Some aspects of the role you will be working on a customer facing site, construction site, working from heights, and working from confined spaces.

What Our Client Is Looking For

Our client believes in investing in their people. If you don’t tick every box below, don’t worry – they provide comprehensive training to help you grow into the role. This is more than just a job; it’s an opportunity to be part of a company that’s shaping the future of QSR and retail technology on a global scale.

• Experience: A background in retail or QSR is a plus, but if you’ve got the drive and a can-do attitude, the client is ready to train you up.
• Technical Experience: EPOS hardware and kiosks, Data Cabling (Cat5, Cat6), Fiber Cabling, Patch Paneling, Switches, Comms, Units and Routers.
• Certification: CSCS/ECS cardholder preferred.
• Flexibility: Ready and willing to travel, work away from home, and tackle overnight shifts when necessary.
• Problem-Solver: Quick thinking and adaptable, you’re the kind of person who thrives under pressure and loves a good challenge.

Why Join Our Client?

• Innovation at the Core: With over two decades of experience, our client is not just a service provider but a technology partner that prioritizes innovation. You’ll be working in a forward-thinking environment that encourages creativity and continuous improvement.
• Comprehensive Support: As part of a team dedicated to delivering excellent customer service, you'll have access to cutting-edge tools, ongoing training, and a support network that ensures you're equipped to meet and exceed client expectations.
• Diverse Opportunities: The client’s diverse client base and range of projects mean that no two days are the same. You’ll have the chance to work on exciting projects across the UK, contributing to solutions that make a real difference in the QSR, Hospitality, and Retail sectors.
• People-Centered Culture: The client believes in empowering their employees, providing opportunities for personal and professional growth, and fostering a culture of collaboration and respect.

Working Hours

Core hours are 8 hour shifts between 6am – 7pm. Overtime and Night shifts will also be available with some overnight travel needed.

Benefits

• Competitive Salary
• Company Van
• Fuel Card
• Company Tools
• Expense card (Velos)
• Screwfix Card
• 25 Days Holiday + Bank Holidays.

Interview Process

• Initial video call with our team to run through your experience
• 1st interview over video call with the client
• 2nd interview, face-to-face with the client

Ready to take the next step in your career? Apply now and be part of the client’s success story.

Equal Opportunity: Humnize represents clients that are equal opportunity employers and do not discriminate based on race, nationality, gender, religion, age, sexual orientation, marital status, disability, or any other protected category. We and our clients celebrate diversity and are committed to creating inclusive environments for all employees.

Please note: in line with the UK employment law, candidates must be eligible to live and work in the UK, and upon offer, proof of eligibility will be required.