Field Client Manager

LexisNexis; Exeter; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading global provider of legal information in Exeter is seeking a Strategic Client Manager to manage key client relationships and develop tailored strategies for growth. The ideal candidate will have strong communication and problem-solving skills, experience in managing high-value accounts, and the ability to build trust across diverse stakeholders. Flexible work hours and a generous benefits package are included.

Benefits

Generous holiday allowance

Health screening and private medical benefits

Wellbeing programs

Life assurance

Competitive contributory pension scheme

Employee Assistance Programme

Qualifications

• Experience managing high-value or strategic client relationships.
• Strong communication, negotiation, and problem-solving skills.
• Ability to build trust and influence across diverse stakeholders.

Responsibilities

• Manage a portfolio of around 25 large, key accounts.
• Develop account plans that align with client goals.
• Identify and pursue opportunities for growth within existing accounts.

Skills

Managing high-value client relationships

Communication

Negotiation

Problem-solving

Using CRM tools

Collaboration

Job description

Are you passionate about sales and building new business?

Do you enjoy building solid internal and external relationships resulting in growth?

About Us

LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision‑making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

The Role

We are looking for a Strategic Client Manager to lead and grow relationships with key clients. You will be responsible for developing tailored strategies, identifying new opportunities, and ensuring long‑term value for both the client and LexisNexis.

Key Responsibilities

• Manage a portfolio of around 25 large, key accounts, ensuring high levels of satisfaction and retention.
• Develop account plans that align with client goals and business objectives.
• Identify and pursue opportunities for growth within existing accounts.
• Collaborate with internal teams to deliver solutions that meet client needs.
• Maintain accurate forecasts and provide regular updates on account performance.
• Ensure compliance with data protection and company policies.
• Gather and share client insights to inform product and service improvements.

What We’re Looking For

• Experience managing high‑value or strategic client relationships.
• Strong communication, negotiation, and problem‑solving skills.
• Ability to build trust and influence across diverse stakeholders.
• Comfortable using CRM tools and data to inform decisions.
• A collaborative mindset and commitment to continuous learning.
• Ability to work independently and manage multiple priorities.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Benefits

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

About The Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision‑making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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