Field Care Supervisor – Complex Care Leader

Continuity of Care Services Ltd.; Maidstone; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

On-call pay

Overtime pay

40-hour week

Flexible shifts

CPD training

Paid mileage

Company phone

On-call coaching

Blue Light Card

Refer-a-friend £500

Mental Health First Aiders

Pension scheme

Job summary

Continuity of Care Services is seeking a Field Care Supervisor to support our complex care services across Kent, based from Maidstone Head Office. You will lead, mentor and develop care teams, while ensuring person-centred care and safe delivery of services.

Working with the Care Manager, you will set up new packages, supervise staff, conduct observations, and participate in on‑call rotas. A UK driving licence and a QCF Level 3 are required; a clear progression path to Deputy Manager is

Qualifications

• At least one year's experience supporting individuals with disabilities and complex health needs.
• Practical experience with tracheostomies, ventilators, gastrostomy tubes and bowel management.
• A QCF Level 3 qualification in Health and Social Care.
• Excellent communication, organisation and problem‑solving skills.
• The ability to lead, motivate and develop care staff.
• A full UK driving licence and access to your own car.
• Willingness to undertake mandatory, fully funded training.
• Experience as a Senior Care Assistant, Team Leader or Care Supervisor would be advantageous.

Responsibilities

• Supporting the Care Manager with setting up new care packages and introducing care staff to clients.
• Building a thorough understanding of each client's complex health needs and individual care plans.
• Inducting, supervising, shadowing and mentoring Complex Care Assistants.
• Conducting clinical observations and competency assessments to ensure staff can deliver safe, effective care.
• Identifying training needs and supporting ongoing staff development.
• Working with the Care Coordinator to maintain appropriate staffing and shift cover.
• Providing hands‑on clinical support, including personal care, medication administration, meal preparation and light household duties.
• Participating in the shared on‑call rota, reporting directly to and receiving support from the Care Manager.

Skills

Communication skills

Organisation

Problem-solving

Staff development

Team leadership

Driving licence

Education

QCF Level 3 in Health and Social Care

Job description

Continuity of Care Services is seeking a Field Care Supervisor to support our complex care services across Kent, based from Maidstone Head Office. You will lead, mentor and develop care teams, while ensuring person-centred care and safe delivery of services.

Working with the Care Manager, you will set up new packages, supervise staff, conduct observations, and participate in on‑call rotas. A UK driving licence and a QCF Level 3 are required; a clear progression path to Deputy Manager is