Field Care Supervisor

SeeMeHired; Pulborough; On-site; GBP 25,000 - 28,000; Full time

Job summary

A home care provider in Pulborough seeks a Field Care Supervisor to oversee care delivery and support staff in the field. The role requires at least 2 years' experience in a care setting and a Level 3 Health & Social Care qualification. The salary ranges from £25,000 to £28,000 based on experience, with benefits including a company car and professional development opportunities.

Benefits

Company car

Paid mileage & fuel allowance

Refer a friend bonus

Paid annual leave

Qualifications

• At least 2 years' experience in a care setting (home care preferred).
• Minimum of Level 3 Health & Social Care qualification.
• A full UK driving licence.

Responsibilities

• Operate on a two-week rota for on-call duties.
• Carry out care reviews and assessments.
• Create tailored person-centred care plans.

Skills

Experience in a care setting

Written and verbal communication skills

Calm under pressure

Confident using Microsoft Office

Education

Level 3 Health & Social Care qualification

Job description

Responsibilities

• Operate on a two-week rota: Week 1 – 06:00‑14:00 Monday to Friday; Week 2 – 14:00‑22:00 Monday, Wednesday, Thursday; additional on-call cover on Saturday and Sunday from 06:00‑22:00 for emergency calls, urgent visits and routine FCS duties.
• Occasionally provide weekday on-call cover (17:00‑22:00) during staff sickness or annual leave.
• Carry out care reviews, needs assessments and risk assessments with compassion and clarity.
• Create tailored person‑centred care plans.
• Support and mentor Care Assistants in the field.
• Ensure care delivery is safe and in line with customer preferences.
• Keep care documentation clear, up to date and compliant.

Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should spend approximately 95% of their working week in the field with the remaining 5% in the office to complete necessary administrative duties.

Qualifications

• At least 2 years' experience in a care setting (home care preferred).
• Minimum of Level 3 Health & Social Care qualification.
• A full UK driving licence.
• Strong written and verbal communication skills.
• Compassionate and calm under pressure.
• Confident using Microsoft Office, care planning and other systems (Access/People Planner).
• Knowledge of CQC standards and regulatory compliance.
• Knowledge of safeguarding protocols and incident reporting procedures.
• Excellent written and verbal communication, NVQ Level 3 in Health & Social Care.

Benefits

• £25,000 - £28,000 per year (based on experience)
• Company car, mobile phone, laptop and tablet.
• Paid mileage & fuel allowance.
• Refer a friend bonus.
• Paid annual leave.
• Fully funded Level 5 Health & Social Care qualification.
• Pension scheme.
• Employee of the month/long standing service awards.
• A varied and meaningful role that offers personal development and the opportunity to build leadership experience.
• A welcoming, supportive team culture where you're never left to face challenges alone.

About Caremark

Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community. We have over 7,000 customers throughout the UK and provide over 110,000 hours of home care each week.

Our mission is simple: to provide excellent home care to everyone, regardless of age, race, religion, gender or social standing, and to improve the quality of life of each customer we care for.

We are the mark of excellent care. We have been at the forefront of the home care industry since 2005, evolving from a singular care home into a leader in comprehensive care services across Ireland and the UK.

We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.

Whether you're looking to provide excellent home care with a cheery smile, or receive it, Caremark is here to help.

We are looking for someone who is values‑driven, an excellent communicator, highly motivated, well‑organised, with strong leadership skills and a genuine passion for delivering high‑quality, efficient care.

Today, we are led by David Glover and Lisa Fyfe, equally passionate about Caremark and the home‑care industry.