Field Care Supervisor

McCarthy Stone; Penrith; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company car and mileage paid

Career development and qualifications

Work with a respected independent live

Make a real difference in the lives of

Job summary

McCarthy Stone is seeking a Field Care Supervisor to lead a team of Care & Support Assistants across Penrith & Surrounding Areas, ensuring safe, high-quality, person-centred care for Homeowners.

You will work with the Care Performance Manager to drive service delivery, support staff development, and maintain strong communication with multi-disciplinary teams. This role offers hybrid working from developments and remote options.

Qualifications

• 2 years’ UK experience in care.
• Willingness to work towards Level 3 Health & Social Care.
• Experience supervising or mentoring care staff.
• Knowledge of UK domiciliary or community care services.
• Strong communication and leadership skills.
• Organisation and problem-solving ability.
• Ability to work independently and as part of a team.
• Flexibility to work remotely or from development offices.

Responsibilities

• Supervise and support staff supervisions, competency assessments, and spot checks.
• Conduct staff supervisions, competency assessments, and spot checks.
• Support the Care Performance Manager with service delivery and team management.
• Carry out Homeowner reviews and care plan updates.
• Ensure care services meet quality, compliance, and safeguarding standards.
• Work with a multi-disciplinary team to maintain effective communication and service delivery.
• Assist with administration and reporting to support care management.
• Participate in out-of-hours on-call rota.

Skills

Leadership

Communication

Organisation

Problem-solving

Teamwork

Flexibility

Education

Level 3 Health & Social Care

Job description

Location: Penrith & Surrounding Areas, CA11 7XT

Company Car (hybrid and fully electric available) and mileage paid

Full Time | Community / Domiciliary Care

Are you an experienced Care Supervisor, Senior Care Assistant, or Care Coordinator looking to take the next step in your career?

Join McCarthy & Stone, the UK’s leading developer and manager of retirement communities, and help deliver high-quality personalised care that supports older people to live independently in their developments.

As a Field Care Supervisor, you will support and manage a team of Care & Support Assistants across Penrith & Surrounding Areas, ensuring exceptional care delivery for our Homeowners.

Benefits

• Company car and mileage paid
• Career development and qualifications support
• Work with a respected independent living company providing care and support
• Make a real difference in the lives of older people
• Company Car (hybrid and fully electric available) and mileage paid

Role – Field Care Supervisor

As part of our care management team, you will work closely with the Care Performance Manager to ensure care services are safe, high-quality, and tailored to each individual homeowner.

You will supervise care staff across multiple retirement developments and support the delivery of person-centred care that promotes dignity, independence, and wellbeing.

Key Responsibilities

• Supervise and support staff supervisions, competency assessments, and spot checks
• Conduct staff supervisions, competency assessments, and spot checks
• Support the Care Performance Manager with service delivery and team management
• Carry out Homeowner reviews and care plan updates
• Ensure care services meet quality, compliance, and safeguarding standards
• Work with a multi-disciplinary team to maintain effective communication and service delivery
• Assist with administration and reporting to support care management
• Participate in out-of-hours on-call rota

What We’re Looking For

We’re looking for someone passionate about community care and supporting independent living for older people.

• Minimum
• 2 years’ UK experience in care (We do not offer sponsorship)
• Willingness to work towards Level 3 Health & Social Care
• Experience supervising or mentoring care staff
• Knowledge of UK domiciliary or community care services
• Strong
• communication and leadership skills
• organisation and problem-solving ability
• Ability to work independently and as part of a team
• Flexible to work remotely or from development offices

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. McCarthy &Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy & Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2026 as well as making the Great Place to Work for Development and Wellbeing list!