Field Care Supervisor

Cera Care; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Norwich is seeking a proactive Field Care Supervisor to ensure high standards of care and support. The role includes mentoring staff, conducting quality checks, and compliance with regulations. Ideal candidates will have supervisory experience and strong leadership skills. Join a fast-growing company that emphasizes technology in home care.

Benefits

Career development opportunities

Competitive salary

Lifeworks discount platform

Employee Assistance Programme

Refer a Friend scheme

Qualifications

• Previous experience in the sector, ideally in a supervisory role.
• A full UK driving licence with access to a vehicle.

Responsibilities

• Conduct regular quality checks and spot checks on care staff.
• Supervise, support and mentor carers in the field.
• Carry out risk assessments and care plan reviews.
• Ensure compliance with company policies and CQC regulations.
• Support the training and development of carers.

Skills

Strong communication skills

Leadership skills

Ability to work independently

Job description

We are seeking a dedicated and proactive Field Care Supervisor to join our team. This role is essential in ensuring the highest standards of care and support for our clients, while also providing guidance and supervision to our care staff. If you have a passion for care, excellent leadership skills, and a keen eye for detail, we'd love to hear from you!

Responsibilities

• Conduct regular quality checks and spot checks on care staff.
• Supervise, support and mentor carers in the field.
• Carry out risk assessments and care plan reviews.
• Ensure compliance with company policies and CQC regulations.
• Support the training and development of carers.
• Liaise with clients, families and healthcare professionals to provide the best possible service for our clients.
• Participate in on-call duties on a rota basis.
• A passion to deliver outstanding care.

Qualifications

• Previous experience in the sector, ideally in a supervisory role.
• Strong communication and leadership skills.
• Ability to work independently and as part of a team.
• A full UK driving licence with access to a vehicle.

Benefits

• Great career development opportunities with a fast-growing company.
• Hardworking team looking to utilise technology to improve home care in the UK.
• Competitive salary.
• Training and development for your role and future career with Cera.
• Lifeworks discount platform and Employee Assistance Programme.
• Refer a Friend scheme.

About Cera

Our team is made up of academics, innovators, startup accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology. You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.