Field Care Supervisor

McCarthy & Stone; Hertford; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Company car and mileage paid

Career development and qualifications

Job summary

McCarthy Stone, the UK’s leading retirement communities developer, is seeking a Field Care Supervisor to lead a team delivering personalised care for Homeowners across Hertford and surrounding areas. The role centers on managing a team, ensuring safety, quality and independence for residents.

The position offers a £29,000 salary, company car with mileage, and opportunities for career development and qualifications support within a respected independent living company.

Qualifications

• Minimum 2 years’ UK experience in care.
• Level 2 Health & Social Care qualification (or equivalent).
• Willingness to work towards Level 3 Health & Social Care (desirable).

Responsibilities

• Supervise and support Care & Support Assistants across Hertford & surrounding areas.
• Conduct staff supervisions, competency assessments, and spot checks.
• Support the Care Performance Manager with service delivery and team management.
• Carry out Homeowner reviews and care plan updates.
• Ensure care services meet quality, compliance and safeguarding standards.
• Work with a multi-disciplinary team to maintain communication and service delivery.
• Assist with administration and reporting to support care management.
• Participate in the out-of-hours on-call rota.

Skills

Communication

Leadership

Organisation

Problem solving

Independent working

Education

Level 2 Health & Social Care

Job description

• Full Time ¦ Community / Domiciliary Care
• We do not offer sponsorship

The Vacancy

Field Care Supervisor – Community Care

• Hertford & Surrounding Areas
• Salary: £29,000 per year
• Company Car and mileage paid
• Full Time ¦ Community / Domiciliary Care
• We do not offer sponsorship

Are you an experienced Care Supervisor, Senior Care Assistant, or Care Coordinator looking to take the next step in your career?

Join McCarthy Stone, the UK’s leading developer and manager of retirement communities, and help deliver high-quality personalised care that supports older people to live independently in their developments.

As a Field Care Supervisor, you will support and manage a team of Care & Support Assistants across Hertford and surrounding areas, ensuring exceptional care delivery for our Homeowners.

• £29,000 salary
• Company car and mileage paid
• Career Development And Qualifications Support
• Work with a respected independent living company providing care and support
• Make a real difference in the lives of older people

The Role – Field Care Supervisor (Hertford)

As part of our care management team, you will work closely with the Care Performance Manager to ensure care services are safe, high-quality, and tailored to each individual homeowner.

You will supervise care staff across multiple retirement developments and support the delivery of person-centred care that promotes dignity, independence, and wellbeing.

Key Responsibilities

• Supervise and support Care & Support Assistants across our Hertfordshire developments
• Conduct staff supervisions, competency assessments, and spot checks
• Support the Care Performance Manager with service delivery and team management
• Carry out Homeowner reviews and care plan updates
• Ensure care services meet quality, compliance, and safeguarding standards
• Work with a multi-disciplinary team to maintain effective communication and service delivery
• Assist with administration and reporting to support care management
• Participate in the out-of-hours on-call rota

What We’re Looking For

We’re looking for someone passionate about community care and supporting independent living for older people.

Essential

• Minimum 2 years’ UK experience in care (We do not offer sponsorship)
• Level 2 Health & Social Care qualification (or equivalent)

Desirable

• Willingness to work towards Level 3 Health & Social Care
• Experience supervising or mentoring care staff
• Knowledge of UK domiciliary or community care services

Skills

• Strong communication and leadership skills
• Excellent organisation and problem-solving ability
• Ability to work independently and as part of a team
• Flexible to work remotely or from development offices

Why Join McCarthy Stone?

At McCarthy Stone, we believe in supporting both our homeowners and our colleagues.

You’ll Be Joining a Company That Is

• Certified Great Place to Work 2025
• The UK’s leading retirement community developer
• Supporting 24,000+ homeowners across 545 developments
• Driven to improve the wellbeing, connection, and happiness of older people, helping them live fulfilling later lives.
• Supporting local causes that support older people across Britain through our McCarthy Stone Charitable Foundation,

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!