Field Care Supervisor

Home Instead; Clydebank; On-site; GBP 26,000 - 30,000; Full time

Job summary

A local care service provider in Clydebank is seeking a Field Supervisor to oversee care professionals and ensure high-quality service delivery. Responsibilities include conducting staff supervisions, managing care plans, and maintaining client relationships. The ideal candidate will have experience in the care sector, strong leadership skills, and a willingness to achieve SVQ 3. This position offers a competitive salary and various benefits including pension and holiday entitlement.

Benefits

Competitive salary

Company Pension

28 days holiday entitlement

Employee Assistance Programme

Home Instead Benefits Scheme

Qualifications

• Proven experience in the care sector delivering personal care services.
• Experience in managing care services within an office role.
• In-depth knowledge of legislation and regulations specific to Health and Social Care.

Responsibilities

• Oversee and support care professionals to ensure high-quality service delivery.
• Conduct staff supervisions and quality assurance checks.
• Maintain accurate records using care management software.

Skills

Excellent communication skills

Strong problem-solving skills

Exceptional organisational skills

Leadership and mentoring abilities

Proficiency in care management technology

Good working knowledge of IT systems

Education

SVQ 3 Qualification

Tools

Microsoft Office

Google Suite

Job description

Job Description

We are seeking a dedicated and experienced Field Supervisor to join our team in Clydebank, United Kingdom. As a Field Supervisor, you will play a crucial role in overseeing and supporting our care professionals, ensuring the delivery of high‑quality care services to our clients.

• Support care consultations, service reviews, and completion of client support plans
• Conduct staff supervisions and client quality assurance checks
• Create, update, and audit client care plans, including assistance with digital care planning
• Maintain accurate client and Care Professional records using Home Instead software and People Planner
• Conduct client and Care Professional introductions
• Build and maintain positive relationships with clients, their families, and other professionals involved in their care
• Carry out client reviews and implement necessary actions
• Support and mentor Care Professionals, fostering a collaborative and supportive work environment
• Provide support to the Client Experience team
• Maintain regular contact with clients and Care Professionals
• Participate in on‑call duties as required
• Ensure compliance with equality, diversity, and equal opportunities policies
• Contribute to the successful operation of the business through additional duties as directed by your line manager

We want to see a willingness to learn and an unmatched work ethic coupled with a keen sense of accountability and pride in what you do!

Qualifications

• SVQ 3 Qualification desirable or willing to work towards it
• Proven experience in the care sector, delivering a wide range of personal care services
• Experience in managing care services within an office role, including care planning and risk assessments
• In‑depth knowledge of legislation and regulations specific to Health and Social Care
• Excellent communication skills with the ability to build rapport quickly
• Proficiency in care management technology and willingness to provide support and training to Care Professionals
• Strong understanding of confidentiality and current legislation in the care sector
• Good working knowledge of IT systems, including Microsoft Office or Google Suite and virtual communication platforms
• Full driving licence and access to a vehicle for client visits within the territory
• Exceptional organisational skills and flexibility to meet the needs of the business
• Leadership and mentoring abilities to support and guide Care Professionals
• Strong problem‑solving skills to address challenges in care delivery and team management
• Excellent time management skills to balance multiple responsibilities effectively
• Passion for delivering the highest quality care and helping clients live independently in their own homes

Additional Information

Benefits

• Competitive salary : £26000 per annum
• Company Pension
• 28days holiday entitlement,inclusive of the 8 customary publicholidays
• Access to eLearning Courses, Ongoing Support & Induction
• Mileage allowance paid separately (30p / mile)
• Casual Dress & Supportive Environment
• Blue Light Card
• On‑Call Allowance
• Employee Assistance Programme – Available 24 / 7
• Home Instead Benefits Scheme – Discounts on shopping, eating out and more!

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

Here at Home Instead we work as a team and are always here to help each other out, we are all committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. This role is subject to PVG enhanced disclosure.

Home Instead West Dunbartonshire, Argyll & Bute and Arran is an Equal Opportunities employer and it is aligned with Equality Act 2010. Our philosophy and approaches aim to promote a fair and professional environment for all our employees.