Field-Based Business Development Representative (Mandarin Speaking) - Birmingham

Deliveroo; Birmingham; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Deliveroo in Birmingham is seeking a Field-Based Business Development Representative, Mandarin Speaking, to build relationships with Chinese restaurant partners and drive growth in the Birmingham region. The role is hybrid and requires active field engagement across Birmingham and nearby areas.

You will join the Chinese Category team, collaborating with UKI Commercial teams to sign top cuisine selections and expand the local footprint while navigating a fast-growing marketplace.

Qualifications

• Fluency in Chinese Mandarin with the ability to negotiate and build professional commercial partnerships.
• Proven new business acquisition with a track record of meeting targets.
• Strong commercial negotiation skills and ability to structure profitable deals.
• Autonomy and willingness to spend significant time out on the road meeting prospects.
• Valid and current right to work in the United Kingdom.

Responsibilities

• Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value Chinese restaurant partners across Birmingham and surrounding territories.
• Execute strategic business development: Engage directly with independent restaurants in Mandarin or Cantonese via visits, calls, and social platforms to demonstrate value of Deliveroo’s technology.
• Own the commercial onboarding journey: Oversee end-to-end partner onboarding for speed and efficiency.
• Secure early partner success: Support and monitor new restaurant performance in first eight weeks on the platform.
• Act as a local territory expert: Build deep insight into the regional Asian culinary scene and identify key brands.

Skills

Mandarin fluency

New business acquisition

Commercial negotiation

Field-based resilience

Right to work in UK

Job description

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Field-Based Business Development Representative, Mandarin Speaking - Birmingham

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Field-Based Business Development Representative, Mandarin Speaking to join our Birmingham team. This is a hybrid role. In this role, you’ll help us build relationships with new Chinese restaurant partners across Birmingham and surrounding cities, improving our proposition for customers and identifying ways to continue our fast growth.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Chinese Category team. The Chinese Category team works alongside our entire UKI Commercial teams to drive Deliveroo’s performance across local markets, focusing on signing the best cuisine selection and expanding our footprint within this high-growth sector.

Here’s what your day-to-day might look like:

• Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value Chinese restaurant partners across Birmingham and surrounding territories to expand our local marketplace selection.

• Execute strategic business development: Engage directly with independent restaurants in Mandarin or Cantonese via physical visits, phone calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology.

• Own the commercial onboarding journey: Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners.

• Secure early partner success: Actively support and monitor new restaurant performance within their first eight weeks on the platform to maximise their long‑term growth.

• Act as a local territory expert: Build deep insight into the regional Asian culinary scene, travelling across Birmingham and adjacent areas to identify key brands that local customers crave.

What You’ll Need to Thrive

Essential

• Language proficiency: Fluency in Chinese Mandarin with the ability to negotiate and build professional commercial partnerships.

• Proven new business acquisition: Demonstrated sales experience with a track record of actively targeting new business and consistently delivering against demanding commercial targets.

• Commercial negotiation skills: Strong commercial acumen with the ability to handle negotiations, understand marketplace economics, and structure profitable, sustainable deals.

• Autonomy and field-based resilience: A self‑motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects.

• Right to work: Valid and current right to work in the United Kingdom.

Nice to Have

• Additional language skills: Professional command or working knowledge of Cantonese.

• Mobility requirement: Possession of a valid UK driving licence and access to a personal vehicle to facilitate travel across surrounding regions.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real‑world problems in a three‑sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture

Collaborative, values‑driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.

If you have a disability or long‑term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!