Field Application Engineer

Get Staffed Online Recruitment; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global provider of communication solutions is seeking a Field Application Engineer to support UK customers in deploying networking devices. The role involves providing technical assistance, acting as a liaison between clients and R&D, and delivering product demos. Ideal candidates are customer-focused engineers with strong technical skills and problem-solving abilities. This position offers a competitive salary ranging from £40,000 to £60,000 depending on experience, and is based in Ipswich.

Qualifications

• Strong technical capability with familiarity in broadband and wireless technologies.
• Experience in providing pre-sales and post-sales support.
• Ability to communicate complex issues clearly to customers.

Responsibilities

• Provide technical support and on-site assistance to customers and channel partners.
• Act as the key technical liaison between customers, sales teams, and R&D.
• Deliver product demos, training, and troubleshooting.

Skills

Technical Support

Customer Focus

Communication Skills

Problem Solving

Education

Degree in Engineering or related field

Job description

Field Application Engineer (FAE)

Annual salary : £40,000 to £60,000, depending on experience.

Work location : Adastal Park, Ipswich

The Role

Our client is a global provider of broadband and wireless communication solutions. They are looking for a Field Application Engineer to support their UK customers and ensure the successful deployment of their networking devices. In this role, you will work closely with international R&D teams and Telecom Operators, providing technical expertise throughout the product lifecycle.

They are seeking a motivated Field Application Engineer to support customers across the UK, working with cutting-edge networking and broadband solutions developed by their global engineering teams.

You will :

• Provide technical support and on-site assistance to customers and channel partners.
• Act as the key technical liaison between customers, sales teams and R&D.
• Deliver product demos, training and troubleshooting.
• Support both pre-sales and post-sales activities, ensuring smooth deployment and high customer satisfaction.

About You

You are a customer-focused Engineer with strong technical capability and clear, confident communication skills. You enjoy solving complex issues, working independently, and supporting customers both remotely and on-site.

You Ideally Have : A degree in ...