Field Application Engineer

Matchtech; Ashington; On-site; GBP 55,000 - 75,000; Full time

Job summary

Matchtech invites applications for a Field Application Engineer located in Ashington. The role focuses on providing expert technical support for liquid cooling solutions in data centres, acting as the technical authority for DLC, immersion cooling, and hybrid architectures.

This permanent position involves design-in support, system sizing, and remote installation troubleshooting, with collaboration across engineering, product management, and sales teams to enable successful deployments.

Qualifications

• Experience in systems engineering within the datacentre sector.
• Strong understanding of heat transfer, fluid dynamics and thermal management.
• Ability to interpret mechanical drawings and technical specifications.
• Experience with thermal simulation tools and performance modelling.

Responsibilities

• Provide expert pre-sales and post-sales technical support for liquid cooling solutions in data centre environments.
• Act as the technical authority for direct liquid cooling (DLC), immersion cooling, and hybrid cooling architectures.
• Enable successful design-in, deployment, operation, and optimisation of liquid cooling systems.
• Bridge customer requirements with internal engineering, product management, and manufacturing teams.
• Support customers with system architecture, sizing, and selection of liquid cooling solutions.
• Deliver remote technical support during installation and troubleshooting.
• Conduct technical presentations, workshops, and training for customers and partners.
• Assist sales teams with technical proposals and RFQs.

Skills

Systems engineering

Field engineering

Thermal management

Customer-facing communication

Education

Bachelor’s in Mechanical/Thermal Engineering

Job description

Our client, a leading player in the thermal management sector, is currently seeking a highly skilled Field Application Engineer to join their dynamic team at their Ashington location. This permanent position offers an exciting opportunity to provide expert technical support in liquid cooling solutions within data centre environments.

Key Responsibilities

• Provide expert pre-sales and post-sales technical support for liquid cooling solutions in data centre environments.
• Act as the technical authority for direct liquid cooling (DLC), immersion cooling, and hybrid cooling architectures.
• Enable successful design-in, deployment, operation, and optimisation of liquid cooling systems.
• Bridge customer requirements with internal engineering, product management, and manufacturing teams.
• Support customers with system architecture, sizing, and selection of liquid cooling solutions.
• Deliver remote technical support during installation and troubleshooting.
• Conduct technical presentations, workshops, and training for customers and partners.
• Assist sales teams with technical proposals and RFQs.

Job Requirements

• Experience in systems engineering and field engineering within the datacentre sector.
• Strong understanding of heat transfer, fluid dynamics, and thermal management principles.
• Knowledge of data centre architectures and cooling systems, preferably with a background in thermal management.
• Ability to interpret mechanical drawings and technical specifications.
• Experience with thermal simulation tools and performance modelling.
• Experience working directly with hyperscale, colocation, or enterprise customers.
• Strong customer-facing communication and presentation skills.
• Relevant degree in Mechanical Engineering, Thermal Engineering, or a related field.

Benefits

• Opportunity to work in a dynamic and fast-growing market driven by AI, cloud, and high-performance computing.
• Combination of office-based work and frequent customer site visits across the UK and Europe
• Collaboration with global, cross-functional teams across engineering, sales, and operations.
• Exposure to cutting-edge data centre and liquid cooling technologies.
• International, multicultural working environment with high technical standards.