Field Account Manager

Motive Group; Sheffield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A telecom provider in the UK is seeking a Field Account Manager to enhance client experiences. The role involves building relationships with park operators, driving account growth through upselling, and collaborating with various teams. Candidates should have experience in account management and excellent interpersonal skills. A full UK driving license is required for travel.

Qualifications

• Experience in account management or customer-facing roles.
• Strong people skills to build trust.
• Ability to translate technology into business value.

Responsibilities

• Build and nurture relationships with park operators in the UK.
• Deliver high-impact onboarding journeys.
• Identify opportunities for upselling and cross-selling.
• Drive sign-ups through campaigns and engagement.
• Collaborate with engineering and support teams.

Skills

Account management

Customer success

Relationship building

Commercial awareness

Proactive mindset

Job description

Motive Group are pleased to be partnering with a fast-growing telecoms provider that's redefining connectivity in the UK's holiday park and staycation space. With demand for better, faster, more reliable digital access booming, they're looking for a Field Account Manager to take their client experience to the next level. If you're someone who thrives on building meaningful relationships, spotting growth opportunities, and being out in the field (not just stuck behind a screen), this one's for you.

• Build and nurture strong relationships with park operators across the UK
• Deliver smooth, high-impact onboarding journeys
• Identify and act on opportunities to grow accounts through upsell and cross-sell
• Drive guest and owner sign-ups via clever campaigns and park engagement
• Work closely with engineering, support, and commercial teams to deliver consistently brilliant service
• Experience in account management, customer success or similar client-facing roles
• Natural people skills - the kind that build trust quickly and genuinely
• A knack for translating tech into business value (no jargon required)
• Proactive, commercially minded, and always looking for a smarter way
• Full UK driving licence and happy to travel weekly (sometimes at short notice)