Field Account Manager

Daisy Communications; England; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading telecommunications company is seeking a proactive Field Account Manager to engage with SME clients. The role involves building long-term relationships, driving sales through effective cross-selling, and collaborating with internal teams. Ideal candidates will have sales experience, excellent communication skills, and a problem-solving mindset. The position offers benefits such as a holiday purchase scheme and professional development opportunities.

Benefits

25 days holidays plus bank holidays

Holiday purchase scheme

Professional development opportunities

Eye care vouchers

Discounts at over 1200 retailers

Additional day off on birthday

Qualifications

• Recent experience in a sales role ideally field-based.
• Proven ability to work towards targets and KPIs.
• Excellent verbal and written communication skills.

Responsibilities

• Build strong long-term relationships with customers through face-to-face meetings.
• Drive product penetration through strategic cross-selling.
• Maintain accurate decision-maker information and build rapport with key stakeholders.

Skills

Sales experience

Relationship management

Time management

Problem-solving

Communication skills

Tools

CRM systems

Microsoft Outlook

Job description

Location : Field-Based

Working Hours : 8 : 309 : 00 AM to 5 : 005 : 30 PM

Salary : DOE plus 5000 car allowance / Company Car

Were looking for a proactive and driven Field Account Manager to become the trusted face of our this role youll engage with a variety of SME clients (typically 1030 employees) helping them maximise the value of our comprehensive portfolio through effective cross‑selling and up‑selling.

Our products and services include hosted telephony broadband managed internet mobiles managed IT Microsoft licensing and cybersecurity solutions.

Youll typically spend four days a week out in the field visiting customers with one day working from the office.

The majority of appointments will be pre‑booked for you by our growing desk‑based Customer Development team allowing you to focus on driving revenue.

What Youll Be Doing :

• Build strong long‑term relationships with customers through face‑to‑face meetings and consistent follow‑up
• Provide pricing and complete paperwork on‑site to streamline the sales cycle
• Understand customer needs through effective questioning and active listening
• Create and execute account development plans tailored to each clients business objectives
• Present customised value‑driven proposals aligned with customer goals
• Collaborate with internal teams to deliver a seamless end‑to‑end service
• Schedule and carry out proactive outbound communications including arranging your own appointments where needed
• Drive product penetration through strategic cross‑selling and up‑selling
• Meet and exceed revenue targets while minimising churn
• Identify at‑risk customers and flag them to the appropriate teams to support retention
• Keep customer records contact details and notes up to date in our CRM systems
• Maintain accurate decision‑maker information and build rapport with key stakeholders
• Stay current with industry trends and continuously seek opportunities for personal and professional growth

Qualifications :

• Recent experience in a sales role ideally field‑based
• Proven ability to work towards targets and KPIs
• Excellent verbal and written communication skills
• Ability to build trust and long‑term relationships with clients
• Quick thinker with strong problem‑solving skills
• Self‑motivated and results‑oriented
• Resilient determined and positive under pressure
• Eager to learn and open to feedback
• Strong organisational and workload management skills
• Collaborative team player
• Tech‑savvy and comfortable using CRM systems
• Previous experience selling IT telecoms or related services is advantageous

Additional Information :

What are the benefits of working at Daisy

Here are some of the benefits that we offer

• 25 days holidays bank holidays worked are reclaimed as leave and an additional day for each year of service up to 30 days!
• Holiday purchase scheme
• 500 referral scheme bonus
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Access to discounts and savings at more than 1200 retailers
• An additional day off on your birthday or if youre getting married

#LI-Remote

Remote Work : No

Employment Type : Full-time

Key Skills

Time Management,Construction Experience,Managed Care,Management Experience,Microsoft Outlook,Utilization Management,Case Management,Pediatrics Experience,Salesforce,Relationship Management,Leadership Experience,Supervising Experience

Department / Functional Area : Sales

Experience : years

Vacancy : 1