Fibre Engineer - Manchester

Nano Fibre UK; Manchester; On-site; GBP 28,000 - 36,000; Full time

Job summary

Nano Fibre UK are looking for fibre broadband installation engineers for the Manchester area to help support us as we scale. We install into homes and travel across the region to meet customer promises.

The role requires FTTP fibre installation experience, good problem-solving and customer service, and the ability to work flexible hours with occasional travel. A valid UK driving licence and the fitness for home and on-site installations are essential.

Qualifications

• FTTP fibre installation experience is essential.
• Strong problem solving and customer service skills.
• Willingness to travel across areas and work irregular hours.
• Must hold a valid UK driving licence and be physically fit.

Responsibilities

• Carry out home fibre installations and ensure high service quality.
• Work to meet SLAs and support customer promises.
• Collaborate with teammates and respond to site issues.

Job description

Nano Fibre UK are looking for fibre broadband installation engineers for the Manchester area to help support us as we scale.

We are a fast growing company who are committed to offering the best service to our customers from our fibre broadband engineers in the region.

We offer a fixed annual salary package with additional incentives all while working alongside some of the best engineers in the industry.

We are looking for enthusiastic and self-driven individuals to carry out installations into the home and support us in delivering our customer promise.

Key requirements:

• FTTP Fibre installation experience is essential but the right attitude is more important to us.
• You should show effective problem solving and interpersonal skills, a focus on teamwork and brilliant customer service.
• You should possess good logical skills, the ability to prioritise tasks and be willing to find the best customer solutions possible.
• Nano covers different areas of the country so you may have to travel some times.
• As you will be visiting homes around your area you will need a valid UK driver’s licence
• The ability to work irregular hours and overtime to achieve our customer service targets is some times required.
• You should be medically fit and able to carry out a physical job as climbing poles is our business.
• Able to work in teams or alone to meet our SLA KPI’ s set by our partners.
• Willing to work in other locations within the UK if required (accommodation provided)

Additional OTE (On Target Earning) incentives are available on top of the annual salary.

Desirable Accreditations (NOPS Card):

• Sa001 - Overhead safety
• Sa002 - Underground safety
• S7 - Underground install (Or N28 & K8)
• S8 - Overhead install (Or N22)
• Streetworks
• Manual driving license