Festive Seasonal Retail Associate — Customer Focused

JD GROUP; Royal Tunbridge Wells; On-site; GBP 12,000 - 17,000; Part time

Job summary

JD GROUP is seeking a Seasonal Store Colleague to help deliver an outstanding festive shopping experience. You will assist customers, replenish stock, keep shelves tidy and support colleagues on the shop floor.

This role offers a friendly, fast-paced retail environment during peak trading periods, with flexible shifts including weekends and holidays. No prior retail experience is required, but strong communication and teamwork are valued.

Qualifications

• Strong communication and customer service skills.
• Ability to work effectively as part of a team.
• Comfortable working in a fast-paced retail environment.
• Able to follow processes and maintain attention to detail.
• Retail experience is advantageous but not essential.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Strong communication

Customer service

Teamwork

Attention to detail

Ability to work in fast-paced retail

Job description

JD GROUP is seeking a Seasonal Store Colleague to help deliver an outstanding festive shopping experience. You will assist customers, replenish stock, keep shelves tidy and support colleagues on the shop floor.

This role offers a friendly, fast-paced retail environment during peak trading periods, with flexible shifts including weekends and holidays. No prior retail experience is required, but strong communication and teamwork are valued.