Festive Retail Merchandiser

DCK Group; Crawley; On-site; GBP 20,000 - 23,000; Part time

Benefits offered by this job

Hourly pay £12.71

Free jewellery – from £25-£55 per mo.

Pension Scheme with DCK contribution

Life assurance

Training & Development opportunities

Long Service Recognition

Job summary

DCK Group is seeking a Festive Retail Associate in Crawley for a 30-hour per week temporary role through 26/12/2026. You will focus on customer service, merchandising, and in-store promotions across stores in your zone.

Please note the role requires access to a smartphone and motivation to work during the busy Christmas period. Starting as soon as possible, you will work with a Team Leader providing coaching and support.

Qualifications

• Prior experience in a customer facing setting is required.
• Sales or retail sales experience is preferred.
• Being tech savvy is desirable; uses multiple apps in store.

Responsibilities

• Merchandise products according to visual guidelines.
• Unpack deliveries and restock stock.
• Maintain housekeeping standards in-store.
• Set up and run promotional activities.
• Collaborate with host management to build relationships and identify sales opportunities.

Skills

Customer facing

Sales experience

Retail experience

Tech-savvy

Own transport

Tools

Smartphone (iOS/Android)

Job description

Role Title - Festive Retail Associate - Crawley - 30 hours per week

Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.

Shift Pattern - 6 Tuesday, 6 Wednesday, 6 Thursday, 6 Friday, 6 Saturday

This is a temporary role until 26/12/2026

Working hours: The required start time for this role is 9:00am

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, and many more!

Please note - this is a Festive Retail Associate role covering our stores during our busy peak Christmas period. The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

• £12.71 per hour

• Free jewellery – from £25 - £55 per month!

• Pension Scheme with DCK contribution

• Life assurance

• Training & Development opportunities

• Long Service Recognition scheme

You will be based in Crawley butmay berequired to travel to different stores within your zone. We are looking for those who are available to start as soon as possible.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role:

You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various instore activities which include:

• Merchandising our product to our visual merchandising guidelines

• Putting out deliveries of new stock

• Maintaining housekeeping standards

• Setting up promotional activities

• You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Requirements;

• Prior experience in a customer facing setting is required, fashion brands are a plus.

• Sales and or retail sales experience is preferred

• Access to either an Apple or Android smartphone with the most up to date operating systems