Festive Retail Associate: Fast-Paced Customer Service

JD Sports Fashion PLC; Glenrothes; On-site; GBP 12,000 - 18,000; Part time

Job summary

JD Sports Fashion PLC is seeking a Seasonal Store Colleague to help us deliver an outstanding experience during one of our busiest periods.

You will support day-to-day store operations with excellent customer service, stock replenishment and presentation standards, working with colleagues across the shop floor to keep the store welcoming for festive shoppers. This role offers a great chance to gain retail experience and contribute to peak trading success.

Qualifications

• Excellent customer service experience or aptitude.
• Ability to work well in a team.
• Strong communication and listening skills.
• Comfortable in a fast-paced retail environment.
• Flexible to work evenings/weekends during peak periods.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Customer service

Teamwork

Communication

Attention to detail

Flexible shifts

Job description

JD Sports Fashion PLC is seeking a Seasonal Store Colleague to help us deliver an outstanding experience during one of our busiest periods.

You will support day-to-day store operations with excellent customer service, stock replenishment and presentation standards, working with colleagues across the shop floor to keep the store welcoming for festive shoppers. This role offers a great chance to gain retail experience and contribute to peak trading success.