Festive Retail Associate: Customer Service & Stock

JD Sports Fashion PLC; Coleraine; Remote; GBP 12,000 - 15,000; Part time

Job summary

JD Sports Fashion PLC is seeking a Seasonal Store Colleague in Coleraine to help deliver an outstanding festive shopping experience. You will assist customers, replenish stock and maintain store presentation, supporting colleagues across the shop floor during one of the year’s busiest periods.

You’ll gain retail experience, develop new skills and contribute to a welcoming environment for customers while following store procedures and safety rules. Flexibility for peak trading dates is required.

Qualifications

• Strong communication and customer service skills.
• Ability to work effectively as part of a team.
• Comfortable working in a fast-paced retail environment.
• Able to follow processes and maintain attention to detail.
• Retail experience is advantageous but not essential.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Customer service

Teamwork

Attention to detail

Adaptability

Job description

JD Sports Fashion PLC is seeking a Seasonal Store Colleague in Coleraine to help deliver an outstanding festive shopping experience. You will assist customers, replenish stock and maintain store presentation, supporting colleagues across the shop floor during one of the year’s busiest periods.

You’ll gain retail experience, develop new skills and contribute to a welcoming environment for customers while following store procedures and safety rules. Flexibility for peak trading dates is required.