Festive Rail Customer Service Assistant – Early Shifts, London

Ganymede Solutions Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading train operating company is seeking a Christmas Temp Customer Service Assistant at London King’s Cross Station. This role involves engaging with passengers, providing information, and ensuring smooth travel experiences. Candidates should be enthusiastic, dependable, and possess strong communication skills. A commitment to customer service is essential. The position offers a pay rate of £15.10/hour and approximately 35 hours of work per week during the festive season.

Qualifications

• Dependable and proactive individuals required.
• Ability to engage with passengers in a busy environment.
• Essential strong communication skills.

Responsibilities

• Provide guidance and assistance to passengers.
• Help passengers navigate train times and ticketing.
• Ensure smooth journeys for passengers.

Skills

Strong communication skills

Positive attitude

Customer service experience

Motivated and hardworking

Job description

A leading train operating company is seeking a Christmas Temp Customer Service Assistant at London King’s Cross Station. This role involves engaging with passengers, providing information, and ensuring smooth travel experiences. Candidates should be enthusiastic, dependable, and possess strong communication skills. A commitment to customer service is essential. The position offers a pay rate of £15.10/hour and approximately 35 hours of work per week during the festive season.