Festive Floor & Bar Staff

Scotsman Hospitality; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality group in Edinburgh is seeking Festive Floor Staff to deliver outstanding customer service during the busy festive season. The ideal candidate should be flexible, enjoy working in a team, and possess a passion for customer service. This role offers competitive pay, training, and the chance to be part of a vibrant team. There are also potential opportunities for further employment post-festive season.

Benefits

Competitive hourly rate

100% of tips earned

Wagestream pay access

Full training provided

Staff meals

Festive perks

Qualifications

• Prior experience in a customer-facing role is preferred but not essential.
• Ability to work well under pressure in a fast-paced environment.
• A positive attitude and a commitment to making the festive season magical.

Responsibilities

• Provide outstanding customer service with a friendly attitude.
• Take orders and serve food and drinks efficiently.
• Ensure tables and dining areas are kept clean.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

About Us

The Grand Café, the stunning brasserie located in the luxury Scotsman Hotel – Edinburgh’s premier venue for great brasserie cuisine, inspired by the Grand Cafés of Europe.

The Role

As part of our Festive Floor Staff team, you’ll be at the heart of our festive celebrations. Your role will involve delivering excellent service to our guests, ensuring their experience is seamless from the moment they step through our doors.

Key Responsibilities

• Provide outstanding customer service with a friendly and welcoming attitude.
• Take orders and serve food and drinks efficiently during peak festive hours.
• Ensure tables and dining areas are kept clean and well-presented.
• Support bar and kitchen teams during busy periods.
• Handle payments and provide an accurate till service.
• Engage with customers, offering menu suggestions and answering any queries.
• Assist with event setups and special festive functions.

Requirements

• Prior experience in a customer-facing role is preferred but not essential.
• A passion for delivering excellent customer service.
• Ability to work well under pressure in a fast-paced environment.
• A team player with great communication skills.
• Flexible availability, including evenings, weekends, and key festive dates (including Christmas and New Year).
• A positive attitude and a commitment to making the festive season magical for our guests.

What We Offer

• Competitive hourly rate with opportunities for tips and overtime.
• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• Full training provided to ensure you're prepared for the festive rush.
• A vibrant and supportive work environment.
• Staff meals and festive perks throughout the season.
• The opportunity to gain experience with one of Scotland’s top hospitality groups.
• Opportunities for further employment after the festive period.

Next Steps

Ready to make this festive season unforgettable? Apply now and one of our friendly team will be in touch.

Join the Scotsman Group for a festive season filled with fun, energy, and unforgettable moments!