Female Waking Night Residential Support Worker

ZG Recruitment; Market Harborough; On-site; GBP 26,000 - 30,000; Full time

Job summary

A family support service in Market Harborough seeks a Female Waking Night Residential Support Worker. In this role, you will provide overnight care to families facing challenges and ensure a safe environment. Candidates must have a Level 3 Diploma in Residential Childcare and relevant experience. This position offers a salary between £26,142.40 and £29,463.72 plus benefits including 26 days annual leave and a pension scheme.

Benefits

26 days annual leave

Pension scheme

Refer-a-friend bonus scheme

Cycle to Work scheme

Qualifications

• Previous experience as a Waking Night Residential Support Worker or similar.
• Ability to work flexible hours including nights, weekends, and holidays.
• Passion for helping children and families thrive.

Responsibilities

• Provide overnight care and supervision to families in a residential setting.
• Create a safe and nurturing environment during night shifts.
• Record and report observations accurately.

Skills

Excellent communication

Empathy skills

Knowledge of safeguarding

Flexibility to work nights

Education

Level 3 Diploma in Residential Childcare

Job description

Overview

Female Waking Night Residential Support Worker - Family Assessment Centre

📍 Market Harborough, Leicestershire

💷 £26,142.40 - £29,463.72 + Night Shift Premium Allowance (which works out approx £8,000 per year)

🕓 37 hours per week | 4 on, 4 off

💡 A rewarding opportunity to make a difference in residential family support

About the Role

Are you a caring, reliable, and motivated Female Waking Night Residential Support Worker looking for a fulfilling new role in Market Harborough? We\'re recruiting for a Waking Night Residential Support Worker to join a compassionate, experienced team at a Family Assessment Centre supporting vulnerable families and children overnight.

As a Waking Night Residential Support Worker, you\'ll provide emotional support, practical assistance, and ensure safety through the night - helping families overcome challenges such as domestic abuse, mental health issues, learning difficulties, and trauma.

About the Service

This Family Assessment Centre offers residential support to parents and children facing complex needs. Families live in self-contained flats and are supported by staff who guide, observe, and assess parenting capacity in a safe, structured setting.

We work in partnership with Leicestershire County Council to provide consistent, high-quality residential childcare and family support.

Due to the sensitive nature of this service, this post is open to female applicants only (a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010).

Main Responsibilities

• Provide overnight care and supervision to families and children within a residential setting.
• Create a safe, calm, and nurturing environment during waking night shifts.
• Support parents in maintaining consistent routines and healthy boundaries.
• Record and report observations accurately using digital systems.
• Carry out light domestic duties to maintain a clean and homely space.
• Follow safeguarding procedures and escalate concerns appropriately.
• Collaborate with colleagues, families, and professionals to achieve positive outcomes.

What We're Looking For

• Level 3 Diploma in Residential Childcare (or willingness to work towards it).
• Previous experience as a Waking Night Residential Support Worker, Residential Support Worker, or similar.
• Knowledge of safeguarding, child protection, and trauma-informed care.
• Excellent communication and empathy skills.
• Flexibility to work nights, weekends and bank holidays.
• Passion for helping children and families thrive.

Salary & Benefits

• Salary: £26,142.40 - £29,463.72 per annum
• Night Shift Premium Allowance: paid at one-third of hourly rate
• Pension scheme: 4% or 6% employer contribution
• Service-related pay progression
• Refer-a-friend bonus scheme
• Cycle to Work scheme and season ticket loans

Health, Wellbeing & Work-Life Balance

• 26 days\' annual leave (rising with service to 30 days) + 8 public holidays
• Option to buy up to 5 additional days\' leave
• Employee Assistance Programme (EAP) - 24/7 advice and counselling
• Wellbeing days, reflective practice sessions, and team events
• Hybrid and flexible working where applicable
• Free health cash plan to claim back on dental, optical, and therapy costs

Training & Career Development

• Fully funded Level 3 Diploma in Residential Childcare
• Ongoing CPD and professional supervision
• Leadership coaching and internal career progression
• Access to specialist training in trauma-informed and family-centred practice

Why Join Us as a Waking Night Residential Support Worker

Joining this team means being part of a passionate, supportive environment that genuinely values its people. As a Waking Night Residential Support Worker, you\'ll be part of a close-knit service where compassion, teamwork, and respect are at the heart of everything you do.

If you\'re ready to build brighter futures for families - apply today and start your next rewarding chapter in residential family care