Support Worker

Acuity Care Group; Swindon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A support service provider is hiring a Female Support Worker in Cheltenham. This role involves providing emotional and personal care for a client with chronic health conditions. Candidates should have a Full UK Driving Licence, experience with complex care, and exceptional communication skills. Benefits include training opportunities, employee rewards, and a supportive network. Applicants must be female as per legal requirements. First shift is on March 2, 2026.

Benefits

Westfield Rewards

Westfield Health Cash Plan

Employee Assistance Programme

Blue Light Card

Funded NVQs & ongoing training

Career progression pathways

Refer-a-Friend – earn up to £500!

Qualifications

• Full UK Driving Licence is essential.
• Clear Enhanced DBS on DBS update service is required.
• Experience supporting individuals with severe challenging behaviour is necessary.
• Must be flexible to attend training.
• Excellent communication skills are crucial.

Responsibilities

• Provide warm, person-centred care and emotional support.
• Encourage independence through daily routines and meaningful activities.
• Support with personal care, mobility, and health-related tasks.
• Promote positive engagement and manage challenging behaviours.
• Keep accurate records and adhere to care plans and CQC standards.

Skills

Communication skills

Resilience

Adaptability

Experience with complex care

Job description

Female Support Worker

Location: Cheltenham

Pay rate: £15.00 per hour

Hours: 36 hours (3x shifts per week)

Shift patterns: 7.30 am- 19.30 pm, 19.30 pm- 7.30 am

Paid travel expenses: 25p per mile / public transport (bus/train only)

Must attend Mandatory Assessment Day – Swindon (28th January 2026 9.00am- 17.00pm)

Requirements

• Full UK Driving Licence (essential – you’ll enjoy trips out & driving the client’s vehicle!)
• Clear Enhanced DBS on DBS update service
• Proven experience supporting individuals with severe challenging behaviour
• Must be resilient, highly confident, and adaptable to change
• Excellent communication skills
• Flexible to attend training by 23rd February 2026
• First shift: 2nd March 2026

We’re looking for highly confident, resilient Female Support Worker to support a lady in her own home in Cheltenham. She lives with Chronic Fatigue Syndrome, FND and Gastroparesis. She enjoys visiting local coffee shops, exploring vintage finds, getting creative, and spending time in the garden.

What You’ll Do

• Provide warm, person-centred care and emotional support
• Encourage independence and wellbeing through daily routines and meaningful activities
• Support with personal care, mobility, and health-related tasks
• Promote positive engagement and help manage behaviours that can be challenging
• Keep accurate records and work in line with care plans and CQC standards

Who We’re Hoping to Meet

• Experience supporting individuals with complex care, challenging behaviour, or mental health needs
• Is resilient, highly confident, and adaptable to change
• Understands complex care, allergies, and behaviours that may be challenging
• Loves encouraging others and building positive relationships

Why Join Acuity Care Group?

With over 20 years of experience, we've been supporting people with complex needs across the UK. With 900+ amazing colleagues, you’ll never feel alone — you’ll have guidance, a supportive network and the chance to grow your career while doing something that genuinely matters.

Your Benefits

• Westfield Rewards – huge discounts across 1,000+ retailers, restaurants & travel
• Westfield Health Cash Plan – GP access 24/7 + cashback on health costs
• Employee Assistance Programme – wellbeing, financial & emotional support
• Blue Light Card + FREE tickets to events, comedy shows & more
• Funded NVQs & ongoing training
• Career progression pathways
• Refer-a-Friend – earn up to £500!

Ready to Chat?

If this sounds like the kind of role where you’d enjoy coming to work each day, we’d love to hear from you!

This post is exempt under the Equality Act 2010, Schedule 9, Part 1.Due to the nature of the role and the needs of the people we support, we can only accept applications from females for this position.