Female Support Worker

Acuity Care Group; Hull and East Yorkshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading care provider in Hull is seeking patient and compassionate support workers to assist individuals with complex mental health needs. The role involves providing 1:1 care and supporting clients as they transition into independence. Ideal candidates should have experience in Learning Disabilities/Autism and Mental Health. This position offers a pay rate of £14 per hour and various employee benefits, including training opportunities and a health cash plan.

Benefits

Access to Westfield Rewards

Employee Assistance Programme

Further training in NVQ's in Health and Social Care

Progression opportunities

Generous Refer a Friend scheme

Qualifications

• Previous experience in Learning Disabilities/Autism desirable.
• Experience in Mental Health/EUPD highly valued.

Responsibilities

• Respect the individual’s independence and provide support with daily living when needed.
• Respond with care and reassurance during times of distress or crisis.
• Encourage confidence and participation in community activities.
• Work closely with colleagues and family members to create a safe, supportive environment.
• Approach challenges with creativity, resilience, and compassion.

Skills

Empathy

Patience

Resilience

Job description

Pay rate: £14 per hour and £11 per hour for sleeps

Shift Pattern: 8am - 2pm and 2pm - 8pm and 8pm - 8am sleeps

A face-to-face Assessment Day for this role will take place on Friday 3rd of October 2025, between 9:00am and 4:00pm in Hull. Attendance is mandatory as it forms a key part of the interview and selection process if successful at telephone interview.

We’re looking for patient, compassionate, and resilient support workers to join a care team in Hull for an individual with complex mental health needs.

About The Role

This person is moving into their own home after a long period in hospital, and they’ll be supported by a dedicated team providing 1:1 care day and night. The role is focused on helping them settle into the community, encouraging independence, and providing safe, consistent support.

What makes you a great fit: We’re looking for people who can bring empathy, patience, and a calm approach. You don’t need to be an expert—just committed to making a positive difference every day.

The Right Person Will

• Respect the individual’s independence and provide support with daily living when needed
• Respond with care and reassurance during times of distress or crisis
• Encourage confidence and participation in community activities
• Work closely with colleagues and family members to create a safe, supportive environment
• Approach challenges with creativity, resilience, and compassion

This is more than a job—it’s a chance to help someone take a brave step into independence, to be part of her journey, and to provide care that makes a real difference.

Previous experience in Learning Disabilities/Autism desirable; experience in Mental Health/EUPD highly valued

More About Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A Learning Disabilities & Autism
• Bespoke
• Team Brain Injury

This role sits within our LD&A family, and you will be supported by an experienced hands-on Team Leader.

We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

We Do Offer Additional Benefits Including

• Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
• Blue Light Card discount scheme and Blue Light Card tickets grab a free ticket to a horse race or comedy show.
• Further training in NVQ's in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme - receive up to £500!

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position.