Female Cleaner - Worksop

Bannatyne Group; Nottingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free gym membership

Flexible schedule

28 days annual leave increases withten

Career & Personal Development training

Mental Health, Well-Being and EAP

Job summary

Bannatyne Group in Nottingham seeks a dedicated Membercare Assistant to join our team and help maintain a clean, welcoming environment for members. You will support daily operations and deliver excellent service in a busy fitness setting.

The role requires keen attention to detail, reliability, and the ability to work flexible hours, including early mornings, weekends, and holidays. You will collaborate with cleaners and club staff to uphold high standards.

Qualifications

• Experience in domestic/cleaning roles is preferred.
• Strong attention to detail and thorough cleaning.
• Good time management and organisational skills.
• Able to follow instructions and work independently.
• Interpersonal and communication skills with a customer focus.
• Passion for health, wellness and service.
• Ability to build rapport and credibility.

Responsibilities

• Perform thorough cleaning of all areas including changing rooms, showers, toilets and poolside facilities.
• Clean gym equipment, floors and surfaces; sanitize regularly and dispose of waste properly.
• Report maintenance issues or hazards to the supervisor and maintain safety standards.
• Provide friendly, approachable service to members and address cleaning-related inquiries promptly.
• Monitor supplies and cooperate with team to maintain high cleanliness standards.

Skills

Attention to detail

Time management

Organisational skills

Customer service

Interpersonal skills

Adaptability

Independent working

Job description

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!

Our Perks

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Membercare Assistant

Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities. Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly. Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc. Follow all health and safety regulations to ensure a safe environment for members and staff. Use cleaning chemicals and equipment according to safety guidelines and procedures. Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor. Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously. Maintain a professional demeanour and uphold the club's reputation for excellent customer service. Monitor cleaning supplies and equipment, ensuring adequate stock. Basic maintenance where skills permit such as changing bulbs etc. Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards. Participate in team meetings and training sessions as required.

Why Bannatyne?

At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect.

What we are looking for

• Previous experience in domestic/cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
• Ability to work flexible hours, including weekends and holidays.
• Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you had basic knowledge of cleaning chemicals and equipment.

We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.

Join us at Bannatyne, where your passion for fitness will inspire and transform lives!