Female Cleaner

Bannatyne; Hastings; On-site; GBP 13,000 - 18,000; Full time

Benefits offered by this job

Lunch provided (complimentary)

Flexible schedule

28 days annual leave

Free gym membership

Spa discounts

Job summary

Bannatyne is seeking a diligent Membercare Assistant in Hastings for 24 hours per week at £12.71 per hour. The role focuses on maintaining cleanliness, safety, and member service across club facilities, with opportunities for development and a supportive team environment.

The position requires previous domestic/cleaning experience, strong attention to detail, and excellent interpersonal skills to ensure a welcoming member experience.

Qualifications

• Previous experience in domestic/cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Strong interpersonal and communications skills and a customer focused attitude.
• Genuine passion for health, wellness and customer service.
• Ability to establish rapport and credibility.
• Physical capability to perform cleaning tasks (standing, walking, lifting).

Responsibilities

• Perform thorough cleaning of all areas including changing rooms and poolside facilities.
• Ensure gym equipment, floors and surfaces are cleaned and sanitised regularly.
• Empty trash, replace liners and manage waste.

Skills

Cleaning experience

Attention to detail

Customer service

Time management

Interpersonal skills

Health & safety awareness

Teamwork

Tools

Cleaning equipment

Job description

Job Title : Membercare Assistant
Hours : 24 hours per week
Rate of Pay : £12.71 per hour
Location : Hastings

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Membercare Assistant:

• Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
• Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
• Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
• Follow all health and safety regulations to ensure a safe environment for members and staff.
• Use cleaning chemicals and equipment according to safety guidelines and procedures.
• Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
• Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
• Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
• Monitor cleaning supplies and equipment, ensuring adequate stock.
• Basic maintenance where skills permit such as changing bulbs etc.
• Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
• Participate in team meetings and training sessions as required.

What we are looking for:

• Previous experience in domestic/cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
• Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you had basic knowledge of cleaning chemicals and equipment.

Why Bannatyne?

At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.

We offer competitive compensation, ongoing training and a supportive team culture.

If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.

Join us at Bannatyne, where your passion for fitness will inspire and transform lives!