Feedback & Engagement Volunteer — Shape Mental Health Services

Rethink Mental Illness; Waingroves; On-site; GBP 10,000 - 40,000; Full time

Job summary

A mental health support organization in the UK is seeking volunteers for the Feedback & Engagement position. The role involves gathering community feedback, assisting service users, and ensuring their voices are heard. Full training is provided, making it an excellent opportunity for those passionate about mental health advocacy. Supportive skills and a confident phone manner are essential for success in this rewarding position.

Qualifications

• Understanding of mental health support and safeguarding.
• Good ICT skills, familiarity with databases and email.
• A clear and confident phone manner.

Responsibilities

• Engage with community members to gather feedback.
• Record and input feedback into databases accurately.
• Share feedback to help improve services.

Skills

Understanding of mental health support and safeguarding

Good ICT and clerical skills

Clear and confident phone manner

Supportive, patient, and non-judgmental approach

Knowledge or experience of gathering and recording data

Job description

A mental health support organization in the UK is seeking volunteers for the Feedback & Engagement position. The role involves gathering community feedback, assisting service users, and ensuring their voices are heard. Full training is provided, making it an excellent opportunity for those passionate about mental health advocacy. Supportive skills and a confident phone manner are essential for success in this rewarding position.